Grow With Shuraim is looking for a Sales & Client Relationship Executive to manage potential and existing clients from the first enquiry through to project completion.
The person in this role will be responsible for responding to new leads, understanding client requirements, following up consistently, helping convert qualified leads into customers, coordinating with our internal team, and maintaining professional communication throughout the project.
Responsibilities
- Respond to new leads and customer enquiries
- Speak with clients through phone calls, WhatsApp, email and online meetings
- Understand the client’s business, requirements and current challenges
- Qualify leads and identify genuine sales opportunities
- Follow up with potential clients consistently
- Coordinate with the internal team to understand project scope and feasibility
- Assist with quotations and proposals
- Handle sales conversations and help convert leads into customers
- Maintain clear communication with clients throughout the project
- Coordinate between the client and the marketing team
- Follow up on project milestones and payments
- Support the final handover of completed projects
- Maintain good relationships with existing clients
- Identify relevant opportunities for additional services
Requirements
- Strong spoken and written English
- Good communication and listening skills
- Confidence speaking with clients
- Solid follow-up and organisational skills
- Basic sales and negotiation ability
- Professional customer-handling skills
- Ability to understand a client’s problem before suggesting a solution
- Comfortable using WhatsApp, email, Google Meet, Google Docs and spreadsheets
- Willingness to learn our services and processes
Basic knowledge of websites, CRM systems, digital marketing, Meta Ads, Google Ads or business automation is an advantage, but not mandatory. Malayalam is preferred. Hindi is an additional advantage.
Freshers with strong communication skills, confidence and a willingness to learn are welcome to apply.
Compensation
Fixed monthly base salary + 10% commission on successfully closed and handled projects, based on payments received by the company.
We are looking for someone who can take responsibility for the client relationship, communicate professionally and help turn genuine enquiries into long-term customers.