Company Description Metro Brands Limited is one of India’s leading specialty retailers for footwear and accessories, offering a wide portfolio of trusted Indian and global brands known for quality, comfort, style, and innovation. Established in 1955, the company operates over 1,000 stores across India, supported by strong digital platforms and marketplace partnerships, serving millions of consumers each year.

Its portfolio includes iconic Indian brands such as Metro Shoes, Mochi, Walkway, DaVinchi, J. Fontini, and Cheemo, along with global brands like Crocs, FitFlop, Current Era, FILA, Foot Locker, and Clarks.

Job Opening for Retail Trainer

Years of Experience : 6-8 Years

Location : Kurla West, Mumbai

Training Needs Identification & Planning

- Facilitate and support the Head-Talent Development in conducting Training Needs Identification (TNI) using multiple diagnostic methodologies.
- Work closely with store operations and employees to gain deep insight into on-ground work situations, sales challenges, and skill gaps.
- Develop, coordinate, and execute a comprehensive Retail Training calendar aligned with business, hiring, and operational demands.





Instructional Design & Program Execution

- Formulate teaching outlines, design content, and select effective instructional methods (e.g., individual coaching, group workshops, role-play demonstrations, webinars, and conferences).
- Deliver high-impact sales, customer service, and product training interventions tailored to retail frontline staff.
- Facilitate Individual Development Plans (IDPs) for identified high-potential employees to support talent readiness.

LMS Management & Strategic Liaison

- Oversee the Learning Management System (LMS) to ensure smooth operation, high adoption rates, and completion certifications for all uploaded e-learning modules.
- Liaison with external training partners and agencies for the seamless execution of specialized learning programs.
- Prepare data-driven MIS reports for the Head-Talent Development to track people development initiatives and learning ROI at the retail level.

Interested candidates can send resumes on [email protected]

📌 Retail Trainer (Mumbai)
🏢 Metro Brands
📍 Mumbai