- Deliver an exceptional in-store shopping experience by assisting walk-in customers with silver jewelry selection, styling, and product inquiries.
- Drive retail sales targets through active engagement, deep knowledge of silver hallmarking, craftsmanship, and effective cross-selling.
- Maintain visually appealing counter displays, manage stock replenishment, and ensure accurate tagging and inventory tracking.
- Build long-term customer relationships by collecting feedback, managing post-purchase services, and handling customer inquiries professionally.
- Process billing transactions accurately, handle cash/card payments, and reconcile daily register totals at closing.
- Collaborate with the store team to maintain cleanliness, security, and a welcoming retail ambiance at all times.