Job Purpose To manage the overall restaurant operations, ensure excellent guest service, maintain service and hygiene standards, control costs, and lead the F&B; team effectively.
Key Responsibilities
- Manage the daily operations of the restaurant.
- Ensure smooth and productive restaurant service.
- Welcome guests and ensure high standards of customer satisfaction.
- Supervise Captains, Stewards, GREs, and other F&B; staff.
- Prepare and manage staff duty rosters and schedules.
- Monitor staff attendance, grooming, discipline, and performance.
- Conduct daily briefings and communicate operational instructions to the team.
- Ensure proper table setup, service procedures, and restaurant presentation.
- Monitor food and beverage quality and guest feedback.
- Handle guest complaints professionally and take appropriate corrective action.
- Coordinate with Kitchen, Stores, Housekeeping, Security, and other departments.
- Monitor restaurant sales, discounts, complimentary items, and wastag
Pay: Up to ₹32,000.00 per month
Benefits
- Flexible schedule
- Food provided
- Provident Fund