Job Title

Restaurant Manager

Location

Tony’s Kitchen, Kacheripadi

Role Summary The Restaurant Manager is responsible for the overall day-to-day operations of the restaurant, ensuring smooth service, efficient staff management, high customer satisfaction, and strict control over cash and inventory. This is a hands-on, floor-based role that requires strong leadership during service hours, especially during peak periods.

The Restaurant Manager acts as the key link between staff, kitchen, and management, ensuring Tony’s Kitchen standards are consistently maintained.

Key Responsibilities

Staff Management

- Supervise and manage restaurant staff including FOH team members.
- Prepare weekly staff rosters and manage shift allocations.
- Ensure punctuality, discipline, grooming, and service standards.
- Train recent staff and continuously coach existing staff during service.
- Handle day-to-day staff issues and escalate serious matters to management.

Customer Experience
- Actively manage guests during service hours.
- Handle customer complaints calmly, professionally, and effectively.
- Ensure smooth table flow, timely service, and a positive dining experience.
- Uphold Tony’s Kitchen service and hospitality standards at all times.

Cash & Billing Management
- Oversee daily billing and cash operations.
- Ensure accuracy in billing, discounts, and payment methods.




- Conduct daily cash closing and submit reports to management.
- Coordinate with accounts/management to resolve discrepancies.

Inventory & Stock Control
- Manage restaurant inventory including cutlery, crockery, glassware, disposables, and cleaning supplies.
- Monitor usage, wastage, and breakages.
- Raise purchase requests and coordinate timely replenishment.
- Ensure adequate stock levels for uninterrupted operations.

Operations & Coordination
- Coordinate closely with the kitchen team to ensure smooth service flow.
- Ensure cleanliness and readiness of the restaurant before, during, and after service.
- Ensure compliance with hygiene, safety, and operational standards.
- Support management in implementing new systems, SOPs, and promotions.

Skills & Requirements
- Previous experience as a Restaurant Manager or in a supervisory role in hospitality.
- Strong leadership, people management, and communication skills.
- Ability to handle pressure and lead during peak hours.
- Knowledge of billing systems and cash handling procedures.
- Organised, responsible, and problem-solving mindset.
- Willingness to work flexible shifts, including weekends and holidays.

Job Types: Full-time, Permanent

Pay: ₹30,000.00 - ₹40,000.00 per month

Work Location: In person

📌 Restaurant Manager (Kochi)
🏢 Tony’s Kitchen Restaurant
📍 Kochi