27 Sep
|
Upper Crust
|
Ahmedabad
27 Sep
Upper Crust
Ahmedabad
Location: Ahmedabad
Reports to: Owner / Operations Head
Age: 3040 years (preferred)
Gender: Male
1) Purpose of role
Lead all front- and back-of-house operations to deliver a premium guest experience while meeting revenue, cost, compliance, and team-performance targets.
2) Education requirements
- Required: BHM / B.Sc. in Hospitality / Hotel Management or equivalent; additional certification in F&B; service or operations management is an advantage.
3) Minimum experience
- Total: 6-10 years in F&B;, with at least 4-5 years in a managerial role in fine-dining or upscale multi-cuisine restaurants.
- Proven exposure to P&L; management, inventory control, staffing, and statutory compliance in India.
4) Language proficiency
- Fluent in English, Hindi & Gujarati for reports, MIS, vendor communication, and guest interaction.
5) Key responsibilities
- Plan and manage daily FOH/BOH operations, reservations, and table turns to meet revenue targets.
- Drive P&L;: control food cost, labour cost, wastage,
and inventory; coordinate with finance for daily/weekly MIS.
- Ensure compliance with FSSAI, fire safety, Shops & Establishments, and local municipal requirements; maintain all statutory registers.
- Lead hiring, training, rostering, performance reviews, and disciplinary actions as per policy and labour law.
- Maintain premium service standards: grooming, SOPs, guest recovery, VIP handling, and feedback loops (Google/Zomato/Swiggy).
- Coordinate with kitchen on menu engineering, specials, and quality consistency across cuisines.
- Manage vendor relationships (produce, meat, dairy, disposables) and negotiate rates without compromising quality.
- Oversee cash/POS reconciliation, billing accuracy, discounts, and audit readiness.
Requirements
- Solid command over cost control, inventory, and basic Excel/MIS.
- Knowledge of the Ahmedabad market, delivery aggregators, and banquet/corporate tie-ups is a plus.
📌 Restaurant Manager (Ahmedabad)
🏢 Upper Crust
📍 Ahmedabad