Restaurant Captain Department: Food & Beverage Reports To: Restaurant Manager / Assistant Restaurant Manager Job Summary The Restaurant Captain is responsible for supervising the service team and ensuring smooth, productive, and high-quality restaurant operations. The role involves guest handling, team coordination, service standards, upselling, and maintaining overall guest satisfaction.

Key Responsibilities ● Supervise and coordinate restaurant service staff during operations. ● Welcome guests, assist with seating, and ensure a warm and professional guest experience. ● Take food and beverage orders and ensure accurate and timely service. ● Coordinate with the kitchen and bar to ensure smooth order execution. ● Monitor table service, food presentation, and beverage service standards. ● Handle guest requests, feedback, and complaints professionally. ● Train and guide waiters and junior service staff on service standards and SOPs. ● Ensure proper table setup, cleanliness, and restaurant hygiene. ● Monitor billing and ensure accurate posting of orders and payments. ● Promote food, beverages, cocktails, and special offers through effective upselling. ● Coordinate reservations, special occasions, and guest requirements.



● Assist the Restaurant Manager with daily operational activities. ● Ensure compliance with company policies, safety standards, and statutory requirements. ● Conduct pre-shift briefings and communicate daily promotions, events, and operational updates. ● Support opening and closing procedures, including cash, stock, and outlet handover where required.

Required Skills &

Qualifications ● Minimum 2–4 years of experience in restaurant/hotel food & beverage operations. ● Previous experience as a Captain / Senior Steward / Team Leader preferred. ● Good knowledge of food and beverage service. ● Excellent communication and guest-handling skills. ● Strong leadership and team-coordination abilities. ● Ability to work under pressure in a fast-paced restaurant environment. ● Good knowledge of POS/billing systems. ● Professional grooming and positive attitude. ● Willingness to work flexible shifts, weekends, and holidays.

Key Performance

Areas ● Guest satisfaction ● Service quality and speed ● Team productivity ● Upselling and sales ● Order and billing accuracy ● Hygiene and grooming standards ● Compliance with SOPs

📌 Restaurant Captain (Chennai)
🏢 Sixth Sense Commercial Private
📍 Chennai