We are looking for a Receptionist with experience in the hotel and restaurant industry to join our team in Palayam, Calicut.
Key Responsibilities:
- Manage front desk and reception operations.
- Welcome and assist guests in a professional and courteous manner.
- Handle guest enquiries, reservations, check-ins, and check-outs.
- Coordinate with housekeeping, restaurant, and other departments.
- Handle telephone calls, messages, and guest requests.
- Maintain guest records and relevant documentation.
- Ensure proper communication and coordination between departments.
- Handle guest complaints and provide appropriate assistance.
- Maintain a high standard of customer service and hospitality.
- Support day-to-day hotel and restaurant operations as required.
Requirements:
- Previous experience in hotel, restaurant, or hospitality operations is mandatory.
- Candidates with experience in hotel room operations and restaurant operations are preferred.
- Good communication and interpersonal skills.
- Pleasant personality with a customer-focused approach.
- Ability to work in shifts, including weekends and holidays.
- Candidates who can join immediately or at short notice will be preferred.
Benefits:
- Salary: ₹15,000 – ₹22,000 per month
- Chance to work in a professional hospitality environment