Guest Relations Executive - Kalbadevi

Vile Parle

Urgent Opening with a very reputed Hospitality Segment

Role & Responsibilities :

Kindly Share Updated resume along with

Contact Person : Divya - 022 40697705 - [email protected]

Total Experience

Qualification

Current Fixed

CTC

Expected CTC

Notice Period :Reason for Change :Present Stay Location

Age :Kindly Assist so can guide you further details so I can guide u accordingly

1. Female b/w 20 to 29 years of age.
2. Positive with communication and overall presentation.
3. Has experience as a GRE, especially in corporate.
4. Experience in a five-star hotel is a plus.

GRE / Receptionist Position Overview: The Receptionist will serve as the first point of contact for visitors, clients, and employees. This role is vital in creating a professional and welcoming atmosphere, while managing front desk operations, administrative tasks, and office communications effectively. Key Responsibilities : Front Desk Management

- Greet and welcome visitors courteously and professionally.
- Maintain visitor logs and issue visitor passes in line with security protocols.
- Manage incoming phone calls answer, screen, and forward as appropriate.
- Schedule and coordinate meeting rooms, ensuring readiness for appointments, conferences, and events.
- Keep the reception area clean, organized, and presentable at all times.

Administrative Support





- Handle incoming and outgoing mail, courier services, and packages.
- Monitor and maintain office supplies, replenishing stock as required.
- Assist with data entry, filing, and maintaining office records.

Communication & Coordination

- Relay messages, announcements, and updates to staff efficiently.
- Serve as the initial point of contact during emergencies, guiding visitors and employees according to safety protocols.

Qualifications & Requirements

- Education: High school diploma required; bachelors degree in Business Administration or related field preferred.
- Experience: 13 years of experience in a business centre or luxury hotel reception/front office.
- Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with office equipment (printers, scanners, etc.).
- Communication Skills: Excellent verbal and written communication skills in English and local language(s).
- Customer Service Orientation: Professional, approachable, and courteous demeanour.
- Organizational Skills: Ability to multitask, prioritize tasks, and manage time efficiently.
- Attention to Detail: Accuracy in handling calls, messages, and administrative work.
- Problem-Solving: Ability to handle challenging situations calmly and effectively.

Preferred candidate profile

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