We are looking for an experienced Presales Executive with 2–4 years of experience in the real estate industry. The ideal candidate should have solid communication and customer-handling skills, with hands-on experience in managing property enquiries and converting leads into site visits and qualified opportunities.
Key Responsibilities
- Handle incoming leads and enquiries through calls, WhatsApp, and other channels.
- Understand customer requirements, budget, location preferences, and property needs.
- Explain project details, configurations, pricing, amenities, payment plans, and offers to prospective customers.
- Qualify leads and maintain accurate lead information in CRM.
- Follow up consistently with prospective customers and nurture leads through the sales funnel.
- Schedule and coordinate site visits with prospective buyers.
- Coordinate with the sales team to ensure smooth lead handover and follow-up.
- Maintain regular communication with customers and address their initial queries.
- Achieve assigned targets for lead qualification, site visits, and conversions.
- Prepare and share regular reports on lead status, follow-ups, and conversions.
Requirements
- 2–4 years of relevant experience in real estate presales/tele-sales.
- Good verbal and written communication skills.
- Strong customer handling and follow-up abilities.
- Knowledge of the local real estate market and property sales process.
- Comfortable working with CRM systems and lead management tools.
- Target-oriented and capable of handling multiple leads simultaneously.
- Strong negotiation, persuasion, and relationship-building skills.