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Lead Generation & Qualification

- Attend inbound inquiries received through digital platforms, website, walk-ins, and marketing campaigns.
- Make outbound calls to prospective customers and generate interest in company projects.
- Qualify leads based on customer requirements, budget, location preference, and purchase intent.
- Maintain regular follow-ups with prospects to nurture leads and maximize conversions.

Customer Engagement
- Provide detailed information about projects, product offerings, pricing, and ongoing promotions.
- Address customer queries professionally and ensure effective resolution.
- Build and maintain a robust relationship with prospective customers.

Site Visit Management
- Schedule and coordinate site visits with the Sales team.
- Ensure adequate customer briefing before site visits.
- Follow up post-site visit and gather customer feedback.

CRM & Reporting
- Update customer interactions, lead status, and follow-up activities in CRM.




- Maintain accurate lead records and customer databases.
- Generate daily, weekly, and monthly lead conversion reports.

Sales Support
- Work closely with the Sales team to ensure smooth handover of qualified leads.
- Assist in campaign execution, customer events, and promotional activities.
- Support achievement of project sales targets through effective lead management.

Qualifications & Experience
- Graduate in any discipline (MBA preferred).
- 1-4 years of experience in Pre-Sales, Telesales, Inside Sales, Customer Relationship Management, or Real Estate Sales.
- Experience in residential real estate will be preferred.

Required Skills
- Excellent verbal and written communication skills.
- Strong customer handling and persuasion abilities.
- Knowledge of CRM systems and Microsoft Office.
- Good understanding of sales processes and customer lifecycle management.
- Ability to multitask and work in a target-driven environment.
- Strong follow-up and relationship management skills.

📌 Pre-Sales (New Delhi)
🏢 HERO REALTY
📍 New Delhi