Operations Manager

Company: Talent Craft India

Location: Balaghat, Madhya Pradesh

Job Type: Full-time, On-site

Salary: ₹8,000 – ₹20,000 per month

Experience: 1–3 years preferred

Education: Graduate in any discipline preferred

About Talent Craft India

Talent Craft India is a skill development platform focused on helping children develop practical and creative skills through live online classes. We offer programs such as Chess, Rubik’s Cube, Coding, Public Speaking, Phonics, Art & Craft, Guitar, Keyboard and Piano.

We are looking for an organized and responsible Operations Manager to manage the day-to-day operations of our Balaghat office and ensure smooth coordination between our internal team, trainers, students and parents.

Key Responsibilities

- Manage and monitor the daily operations of the Balaghat office.
- Coordinate with trainers, sales executives, operations staff and other team members.
- Manage student enrollment, scheduling, class allocation and follow-ups.
- Ensure classes are scheduled and conducted on time.
- Coordinate with parents regarding class schedules, trainer allocation and operational queries.
- Maintain and update operational records, reports and spreadsheets.
- Monitor employee attendance, working hours, leave and daily activities.
- Support recruitment, onboarding and basic HR operations.
- Allocate trainers and coordinate their schedules based on student requirements.
- Identify operational issues and take timely corrective action.
- Create and maintain standard operating procedures (SOPs) for recurring operational activities.
- Track pending tasks and ensure timely completion by the responsible team members.
- Coordinate with the management team regarding operational performance and challenges.
- Maintain discipline,



professionalism and a productive work environment in the office.
- Prepare regular operational reports for management.

Requirements
- 1–3 years of experience in operations, administration, education, customer service, HR or a related field is preferred.
- Good communication and interpersonal skills.
- Strong organizational and time-management skills.
- Comfortable working with Google Sheets, Microsoft Excel and other basic digital tools.
- Ability to coordinate multiple tasks and teams simultaneously.
- Good problem-solving and decision-making skills.
- Ability to communicate professionally with parents, employees and trainers.
- Willingness to work from the Balaghat office.
- Candidates with experience in an education, training, edtech or service-based organization will be preferred.

Key Skills Operations Management | Team Coordination | Staff Management | Scheduling | Administration | Customer Coordination | HR Support | Google Sheets | MS Excel | Communication | Problem Solving | Time Management

Compensation

₹8,000 – ₹20,000 per month, depending on relevant experience, skills and suitability for the role.

Work Location

Balaghat, Madhya Pradesh

This is a full-time, on-site position. The selected candidate will be responsible for managing and improving day-to-day operational activities at the Balaghat office.

Why Join Talent Craft India?

- Opportunity to work with a growing skill development company.
- Practical exposure to operations, HR, team management and education services.
- Opportunity to take ownership of important business processes.
- Professional growth opportunities based on performance.

Interested candidates can apply directly through Indeed. Pay: ₹8,000.00 - ₹20,000.00 per month

Perks

- Cell phone reimbursement

Work Location: In person

📌 Operations Manager (Balaghat)
🏢 TalentCraftIndia
📍 Balaghat