Experience: 1–2 Years preferred | Freshers may also apply
About the Role
We are looking for a responsible and organized Operations Executive to support the day-to-day operations of Filumart.com. The role involves coordinating daily activities, managing customer requirements, maintaining operational records, and using basic AI and digital tools to improve work efficiency.
Key Responsibilities
- Manage and coordinate day-to-day business operations.
- Handle customer queries, requirements, follow-ups, and coordination.
- Maintain proper records of operational and customer-related activities.
- Coordinate with internal teams to ensure smooth workflow and timely completion of tasks.
- Monitor customer requests and ensure proper follow-up until resolution.
- Assist in customer onboarding and support activities.
- Use basic AI tools such as ChatGPT and other productivity tools for daily operational tasks.
- Prepare reports, documents, and routine operational updates.
- Identify operational issues and coordinate with the concerned team for resolution.
- Support Management with administrative and operational activities as required.
Required Skills
- Valuable communication and customer-handling skills.
- Basic knowledge of AI tools and digital productivity tools.
- Good organizational and coordination skills.
- Ability to manage multiple tasks and follow up effectively.
- Basic knowledge of MS Office / Google Workspace.
- Good problem-solving and time-management skills.
- Ability to work independently as well as with a team.
- Good English and Malayalam communication skills.
Qualification & Experience
- Bachelor's degree in any discipline preferred.
- 1–2 years of experience in operations, customer management, administration, or a related role is preferred.
- Freshers with good communication skills and a willingness to learn may also apply.
What We Offer
- Opportunity to work with a growing B2B technology platform.
- Exposure to modern digital and AI-based business tools.
- Professional and collaborative work environment.
- Learning and career growth opportunities.
If you are organized, customer-focused, and interested in technology and business operations, we encourage you to apply. Pay: ₹25,000.00 - ₹35,000.00 per month