Operations Executive

Company: Talent Craft India

Location: Balaghat, Madhya Pradesh

Job Type: Full-time, On-site

Salary: ₹8,000 – ₹15,000 per month

Experience: 0–2 years preferred

Education: Graduate in any discipline preferred

About Talent Craft India

Talent Craft India is a skill development platform providing live online learning programs for children. We offer courses including Chess, Rubik’s Cube, Coding, Public Speaking, Phonics, Art & Craft, Guitar, Keyboard and Piano.

We are looking for a motivated and organized Operations Executive to support the day-to-day operations of our Balaghat office and ensure smooth coordination between students, parents, trainers and internal teams.

Key Responsibilities

- Handle daily operational activities and ensure timely completion of assigned tasks.
- Coordinate with parents regarding student enrollment, class schedules and operational queries.
- Coordinate with trainers regarding availability, schedules and student requirements.
- Assist in assigning trainers and scheduling student classes.
- Ensure classes are scheduled properly and conducted as per the planned schedule.
- Follow up with parents, trainers and internal team members on pending activities.
- Maintain student, trainer and operational records.
- Update Google Sheets, Excel files, CRM and other operational databases.
- Monitor class schedules, attendance and related information.
- Assist with student onboarding after enrollment.
- Coordinate with the sales team to ensure smooth handover of new enrollments to the operations team.
- Identify operational issues and report them to the Operations Manager.
- Help resolve routine student, parent and trainer coordination issues.
- Prepare daily and weekly operational reports.
- Support the Operations Manager in implementing SOPs and improving processes.




- Assist with general office administration and team coordination.
- Maintain professional communication with parents, students, trainers and employees.

Requirements
- 0–2 years of experience in operations, administration, customer support, education, EdTech or a related field is preferred.
- Freshers with positive communication and organizational skills can also apply.
- Graduate in any discipline preferred.
- Good verbal and written communication skills.
- Strong follow-up and coordination abilities.
- Good organizational and time-management skills.
- Basic knowledge of Google Sheets and MS Excel.
- Comfortable handling multiple tasks simultaneously.
- Good problem-solving skills and attention to detail.
- Responsible, proactive and willing to learn.
- Willingness to work from the Balaghat office.

Key Skills Operations | Team Coordination | Student Coordination | Parent Communication | Trainer Coordination | Scheduling | Follow-ups | Administration | Data Management | Google Sheets | MS Excel | Communication | Time Management

Compensation

₹8,000 – ₹15,000 per month, depending on relevant experience, skills and suitability for the role.

Work Location

Balaghat, Madhya Pradesh

This is a full-time, on-site position. The selected candidate will work closely with the Operations Manager and internal teams to ensure smooth execution of daily operational activities.

What We Offer

- Opportunity to work with a growing skill development company.
- Practical exposure to business operations and team coordination.
- Experience working with students, parents and professional trainers.
- Opportunity to develop communication, organizational and problem-solving skills.
- Professional growth opportunities based on performance.

Interested candidates can apply directly through Indeed. Pay: ₹8,000.00 - ₹15,000.00 per month

Benefits

- Cell phone reimbursement

Work Location: In person

📌 Operation Executive (Balaghat)
🏢 TalentCraftIndia
📍 Balaghat