TECHNICAL SKILL:

- . Solid understanding of OnBase modules such as Workflow, Unity Client, Web Client, and Application Enabler.
- . Provide technical support and troubleshooting for OnBase users across the enterprise.
- . Troubleshoot and resolve issues related to document retrieval, workflow automation, and system performance.
- . Manage OnBase workflows, Unity Forms, Document Types, and User Groups.
- . Collaborate with business teams to gather requirements and implement OnBase solutions that support retail processes like invoice processing, employee onboarding, store audits, and vendor documentation
- . Maintain documentation for configurations, procedures, and support resolutions.
- . Train end-users and create user guides or knowledge base articles.
- . Hyland OnBase Support Specialist certified
- . Experience with SQL Server, scripting, and basic database troubleshooting.
- . Familiarity with Windows Server environments, Active Directory, and IIS.

Responsibility of / Expectations from the Role Ensure compliance with data governance, security, and audit requirements.

Liaise with OnBase vendors for escalated issues and enhancements.

Ability to work independently and manage multiple priorities.

📌 Onbase Developer - Support Specialist (Chennai)
🏢 Hucon Solutions
📍 Chennai