Job Locations: Bangalore & Hyderabad

Preferred: Immediate Joiners | Banking Client Experience Preferred

Primary Skills: Enterprise LAN, Wi-Fi, Network Operations & Troubleshooting,Wi-Fi Design Architecture

Preferred Technologies: Cisco Catalyst, Cisco Wireless, Meraki, Juniper Mist, Juniper EX Switching,Cisco Catalyst Center,Cisco ISE,Servicenow,IBM SEVONE,

We are looking for an experienced Senior Enterprise LAN and Wi-Fi with strong hands-on expertise in configuration and troubleshooting environments.

The candidate will be responsible for L2/L3 operational support, handling complex incidents, implementing approved network changes, performing Root Cause Analysis (RCA), and ensuring high availability and performance of customer networks.

Strong hands-on experience with Cisco or Juniper Mist Wi-Fi is highly preferred. Experience with switching platforms such as Juniper, Cisco, Aruba, Ruckus, or Extreme will be an advantage.

The ideal candidate should be able to independently own an issue from incident identification through troubleshooting, resolution, validation, RCA, and preventive action.

Key Responsibilities

Enterprise LAN & Wi-Fi Operations

Provide L2/L3 operational support for enterprise LAN and Wi-Fi environments.

Troubleshoot VLANs, trunking, STP/RSTP/MSTP, LACP, LLDP, DHCP, DNS, ARP/MAC issues, ACLs, and QoS.

Troubleshoot switch, interface, uplink, routing, and end-to-end connectivity issues.

Investigate packet loss, interface errors, network loops, broadcast storms, and performance issues.

Troubleshoot enterprise Wi-Fi client connectivity, authentication, DHCP, DNS, roaming, throughput, latency, and intermittent connectivity.

Analyze RSSI,



SNR, noise, channel utilization, retries, and AP/client capacity.

Troubleshoot 2.4 GHz, 5 GHz, and 6 GHz wireless environments.

Support WPA2/WPA3, 802.1X, RADIUS, and EAP authentication.

Troubleshoot roaming and client mobility, including 802.11k/r/v.

Perform packet capture and traffic analysis where required.

Integrate network devices with monitoring tools and ensure appropriate KPIs are configured and monitored.

Juniper Mist Operations

Onboard and provision Juniper Mist APs.

Configure WLANs/SSIDs, VLAN mapping, and RF profiles.

Troubleshoot AP and client connectivity.

Troubleshoot DHCP, DNS, and RADIUS issues using Mist.

Use Marvis and Mist client timelines/events for troubleshooting and Root Cause Analysis.

Monitor and interpret Mist SLEs.

Manage configuration templates and multi-site environments.

Perform AP firmware upgrades, replacement, and RMA activities.

Support integration of Mist APs with LAN switching infrastructure.

Incident, Problem & Change Management

Own and troubleshoot P1/P2/P3 incidents within defined SLA.

Lead or participate in technical troubleshooting calls and major incident bridges.

Coordinate with customers, NOC, Service Desk, OEM TAC, ISPs, and field engineers.





Provide transparent technical updates and drive incidents through resolution.

Perform detailed Root Cause Analysis (RCA) for major and recurring incidents.

Identify trends and recommend corrective/preventive actions.

Review HLD/LLD and identify implementation dependencies and risks.

Prepare and execute MOPs, implementation plans, and rollback procedures.

Implement approved production network changes and perform pre/post-change validation.

Support network migrations, AP/switch replacement, firmware upgrades, and configuration changes.

Maintain operational documentation, network diagrams, troubleshooting guides, and knowledge articles.

Required Skills

Enterprise LAN

Enterprise Wi-Fi / WLAN

L2/L3 Network Operations

Network Troubleshooting

Cisco Catalyst

Cisco Wireless

Juniper Mist

Juniper EX Switching

VLAN / Trunking

STP / RSTP / MSTP

LACP / LLDP

DHCP / DNS

ARP / MAC

ACL / QoS

Routing

Packet Capture & Traffic Analysis

Wireless Troubleshooting

RF Analysis

RSSI / SNR / Channel Utilization

WPA2 / WPA3

802.1X / RADIUS / EAP

Wireless Roaming / 802.11k/r/v

Incident / Problem / Change Management

Root Cause Analysis (RCA)

Preferred Skills

Juniper Mist / Marvis

Juniper EX

Mist Wired Assurance

Mist Access Assurance

Cisco Catalyst / Cisco Wireless

Meraki

Aruba

Ruckus

Extreme Networks

Banking Domain Experience

Preferred Certifications

JNCIA / JNCIP

CCNP Enterprise

CWNA / CWNP

Aruba Certifications

Ekahau ECSE

ITIL Foundation

Pay: ₹1,200,000.00 - ₹1,800,000.00 per year

Work Location: Hybrid remote in Bengaluru, Karnataka 560000

📌 Network Engineer (Bengaluru)
🏢 WHITESPACE CONSULTING INDIA PRIVATE
📍 Bengaluru