About Our Company

Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 20 years. We are part of Ameriprise Financial Inc., a US financial planning company headquartered in Minneapolis with a global presence and diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection.

Be part of an inclusive, team-oriented culture that rewards you for your contributions, and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So, if you're talented, driven and want to work for a strong, ethical company that cares, take the next step and create a career at Ameriprise India LLP.

The Manager, Middleware Services team is responsible for leading the strategy, engineering, operations, automation, security, and modernization of enterprise middleware and container platforms. This role manages a team of engineers responsible for delivering highly available, secure, and scalable platform services that support critical business applications across traditional infrastructure and AWS cloud environments.

The successful candidate will balance people leadership, platform ownership, operational excellence, and technology modernization while partnering with application teams, architecture, infrastructure, security, and cloud engineering organizations. The role is expected to drive adoption of cloud-native technologies, automation, self-service capabilities, and engineering best practices that improve reliability, security, and operational efficiency.

Key ResponsibilitiesPlatform Ownership & StrategyOwn the enterprise middleware and container platform portfolio, including web servers, application servers, Kubernetes platforms, container images, and supporting infrastructure.

Define and execute platform roadmaps aligned to cloud modernization and enterprise technology strategies.

Ensure platform reliability, resiliency, scalability, and operational excellence.

Drive technology currency through lifecycle management, patching, upgrades, and decommissioning of legacy technologies.

Identify opportunities to improve customer experience through self-service capabilities, automation, and platform engineering practices.

Cloud & Platform EngineeringLead engineering and operational support for enterprise Kubernetes and AWS EKS platforms.

Drive modernization initiatives, including migration of traditional middleware-hosted applications to cloud-native platforms.

Establish standardized deployment patterns, container images, CI/CD pipelines, and operational practices.

Manage Kubernetes cluster lifecycle activities including upgrades, capacity planning, security remediation, and platform observability.

Partner with application teams to onboard workloads onto cloud platforms while ensuring operational readiness and supportability.





Middleware Services ManagementProvide leadership for enterprise middleware technologies including: Apache HTTP Server Apache Tomcat Microsoft IIS IBM WebSphere Application Server Red Hat JBoss (preferred)

Establish standards for platform configuration, deployment, monitoring, and maintenance.

Ensure middleware environments remain secure, stable, and compliant with enterprise standards.

DevOps, Automation & Continuous ImprovementDrive automation initiatives using infrastructure and platform engineering tools.

Establish and maintain CI/CD pipelines to support application and platform deployments.

Promote Infrastructure as Code (IaC) and configuration management practices.

Improve operational efficiency through automation, self-healing capabilities, and reduction of manual processes.

Lead continuous improvement initiatives focused on reliability, customer satisfaction, and cost optimization.

Service Reliability & OperationsEnsure operational support for middleware and cloud platforms.

Accountable for incident, problem, change, and release management processes.

Lead major incident response, root cause analysis, and implementation of permanent corrective actions.

Establish service-level objectives (SLOs), operational metrics, and performance indicators.

Drive improvements in platform availability, recovery capabilities, and operational maturity.

Security, Risk & ComplianceEnsure platforms adhere to enterprise security, risk, and compliance requirements.

Lead vulnerability remediation and security patching programs.

Partner with cybersecurity teams to implement security controls and tooling.

Maintain audit readiness and governance for supported platforms.

Ensure compliance with organizational standards, policies, and regulatory requirements.

People LeadershipLead, mentor, and develop a high-performing engineering team.

Drive organizational capability building through training, certification, and career development initiatives.

Conduct performance management, talent reviews, hiring, succession planning, and employee engagement activities.

Foster a culture of accountability, innovation, collaboration, and continuous learning.

Stakeholder & Vendor ManagementServe as the primary escalation point for middleware and cloud platform services.

Build strong partnerships with application development, architecture, infrastructure, cloud, and security teams.

Communicate platform health, risks, modernization initiatives, and strategic priorities to senior leadership.

Manage vendor relationships and ensure delivery against service commitments and operational expectations.

Financial & Capacity ManagementManage platform budgets, software licensing, and infrastructure consumption.

Drive cloud and infrastructure cost optimization initiatives.





Forecast platform growth and capacity requirements.

Ensure efficient utilization of platform and infrastructure resources.

Required QualificationsBachelor's degree in Computer Science, Information Technology, Engineering, or related field.

8+ years of experience supporting enterprise middleware and infrastructure platforms.

4+ years of leadership experience managing technology teams.

Strong expertise in enterprise middleware technologies and cloud-native platforms.

Experience leading large-scale operational support and modernization initiatives.

Excellent stakeholder management and communication skills.

Technical SkillsMiddleware PlatformsApache HTTP Server

Apache Tomcat

Microsoft IIS

IBM WebSphere Application Server

Red Hat JBoss

Container & Cloud PlatformsKubernetes

Amazon Elastic Kubernetes Service (EKS)

Docker

Helm Charts

Kubernetes Ingress and Networking

Container Security & Observability

DevOps & AutomationJenkins

Ansible

Git / Bitbucket

CI/CD Pipeline Engineering

Infrastructure as Code (IaC)

Python

Bash Shell Scripting

PowerShell

Cloud TechnologiesAWS EC2

AWS EKS

VPC Networking

IAM / RBAC

AWS Load Balancers

CloudWatch

Operating SystemsRed Hat Enterprise Linux (RHEL)

Amazon Linux

Microsoft Windows Server

IT Service ManagementServiceNow

Incident Management

Problem Management

Change Management

Release Management

ITIL Framework

Preferred QualificationsAWS Solutions Architect Associate (or Higher)

Certified Kubernetes Administrator (CKA) or CKAD

Red Hat OpenShift/Kubernetes Certification

ITIL Foundation Certification

Experience with enterprise-scale cloud migration and platform modernization programs.

Experience supporting regulated and highly available environments.

In-Office Collaboration

We are a client-centric, relationship-based business. Working together, in-person, is foundational to how we achieve results. By fostering a culture of face-to-face collaboration, idea sharing, productivity and personal connection, we deliver for our stakeholders — clients, advisors, employees and shareholders.

Our employees work in the office at least three (3) days per week, with flexibility to work from home two (2) days per week. Some roles may require additional in-office time or different in-office expectations, and specific requirements will be discussed during the hiring process.

Full-Time/Part-Time

Full time

Timings

(2:00p-10:30p)

India Business Unit

AWMPO AWMP&S; President's Office

Job Family Group

Technology

Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, military status, veteran status, marital status, pregnancy, family status or any other basis prohibited by law.

We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.

📌 Middleware Manager (Gurugram)
🏢 Ameriprise Financial Services
📍 Gurugram