International Voice Process | Customer Support Executive

Join Sutherland and Build a Rewarding Career in Customer Support!

Are you passionate about helping customers and possess excellent communication skills? We are looking for enthusiastic and customer-focused individuals to join our International Voice Process Team.

Whether you're a fresher eager to kickstart your career or an experienced professional seeking growth opportunities, we'd love to hear from you!

Job Responsibilities

- Handle customer inquiries, complaints, and return-related concerns through inbound/outbound calls.
- Understand customer requirements and provide prompt, accurate, and effective solutions.
- Deliver exceptional customer service while maintaining a high level of professionalism.
- Ensure customer satisfaction by resolving concerns in a timely manner.
- Follow quality standards, compliance guidelines, and process requirements.
- Accurately document customer interactions and updates in the system.

Eligibility Criteria

Educational Qualification

- Any Graduate and Undergraduate

Experience
- Freshers are welcome to apply.
- Candidates with 6 months to 2 years of experience in Customer Support, Voice Process, BPO, or Call Center will have an added advantage.

Required Skills

- Excellent verbal and written English communication skills.




- Strong customer service and problem-solving abilities.
- Good interpersonal and listening skills.
- Basic computer proficiency.
- Typing speed of 35 WPM with 90% accuracy.

Work Location & Shifts

- Work Mode: Work from Office
- Location: Manikonda, Hyderabad
- Shift Type: Rotational Shifts (5 Days working)
- Weekly Offs: Rotational Week Offs
- Candidates should be comfortable working in night shifts.

Preferred Candidate Profile

- Strong customer-centric approach.
- Ability to work in a fast-paced environment.
- Willingness to learn and grow within the organization.
- Candidates residing within 15 KM of the office location will be preferred.

Who Can Apply?

- Fresh graduates looking to begin their corporate career.
- Experienced professionals seeking opportunities in an International Voice Process.
- Candidates with excellent communication, customer service, and problem-solving skills.

Contact if required - HR Muskan Rai, Email - [email protected]

Phone no - (phone hidden)

Significant Notice

Sutherland never requests any payment, fee, or favor in exchange for employment opportunities. Please be cautious of fraudulent job offers and report any suspicious activity to [email protected].

📌 Mega Opening For International Voice Process!!! | Hyderabad
🏢 Sutherland
📍 Hyderabad