We’re looking for a proactive Marketing & Customer Growth Executive to drive customer engagement, retention and sales.
Key Responsibilities
- Manage Google/Zomato reviews, reputation & customer feedback
- Run and monitor Meta Ads & digital campaigns
- Plan event & in-café promotions
- Manage Loyalty Program, CRM & customer database
- Handle WhatsApp marketing
- Manage coupons, discounts & offers
- Improve customer experience and repeat visits
- Track sales, customer data & campaign performance
- Promote BUNGEO products and merchandise in-store
Requirements
- Fluent in English — solid verbal and written communication
- Good customer interaction skills
- Creative, proactive and data-driven
- Comfortable with Meta Ads, WhatsApp and CRM
- Ability to independently execute campaigns and drive results