Role – Manager (Record to Report)

Key responsibilities

- Seamless delivery of Finance & Accounting scope of services and ensure SLA and process metrics are met/exceeded.
- Managing the process transition and successful ramp up and go live in the case of current scope.
- Drive regular governance meetings and act as escalation point.
- Collaborate with senior client stakeholders and strengthen relationship.
- Maintain and grow the scope of services, focus on CSAT and NPS scores.
- Drive continuous improvements – both process and technology.
- Develop & mentor middle level leadership, including deployment of people practices.
- Deliver the contractual commitments.
- Work in a collaborative manner with all support functions.
- Managing all the deliverables related to internal and external audits and ensuring the process compliance at utmost priority.
- Manage revenue, margin as per plan, work on contractual documents & changes.

Key skills

- Finance Academics mandatory and should have experience & knowledge in all processes in R2R tower.
- Expertise in GA, Fixed Assets, Reconciliation, Intercompany,



Payroll and Reporting etc
- Ability to lead service delivery, engage with Senior Client stakeholders, work with the transformation team and mentor the Team leads.
- Own the operations, service levels, governance meetings, productivity commitments, process documentation.
- Ability to resolve escalations, deployment of sub process wise strategies and work with multiple Client stakeholders.
- Excellent articulation, communication skills and work in matrix structure.
- Possess customer satisfaction skills & ability to lead dialogue with senior level clients.
- Strong, decisive leader with effective interpersonal skills.
- Ability to lead large teams and coach/mentor team leaders.
- Open to work in multiple shifts (majorly night shift).

Candidate Specification:

- 12+ years of relevant experience in Record to Report
- Should be from FAO domain.
- Experience in SAP/Oracle/ServiceNow/JIRA/Blackline etc.
- Must work from office, 5 days in a week.

📌 ManagerR (Kolkata)
🏢 Wipro
📍 Kolkata