Are you someone who loves organization, systems, and getting things done? Do you take pride in accuracy, follow-through, and keeping things running smoothly?

If you enjoy working behind the scenes, supporting a fast-paced team, and seeing your work directly impact results, you may have stopped scrolling at the right company.

Who We Are At Focus, we don’t just rent apartments — we sell value, lifestyle, and community. Since 2019, we’ve grown like crazy because our people are obsessed with improving lives.

We move rapid, think differently, and back it up with results. Around here, passion, energy, and performance aren’t optional — they’re the standard.

Position Details Role: Leasing Specialist

Reports To: Leasing Leader

Compensation: Based on experience

Location: Main Office in Kaukauna, WI

Schedule: Monday–Friday

Position Type: Hourly | Onsite

What We Offer

- Competitive hourly compensation
- Consistent Monday–Friday schedule
- One week of paid time off
- Eight hours of paid sick time
- Paid holidays
- Training and development opportunities
- Coaching in real estate investing and personal finance
- Fun company events and team activities

Position Summary The Leasing Specialist is an office-based, operations-focused role that supports the leasing department through administrative execution, sales-related phone support, data tracking, and documentation. While Leasing Agents focus on selling and closing, Leasing Specialists focus on organization, execution, and reporting. This role requires strong analytical skills, Excel proficiency, and comfort working with data and reporting systems. The ideal candidate is also curious about new technology and eager to explore tools, automation, and AI that can improve reporting efficiency and accuracy.





Sales Phone and Inquiry Support

- Answer general leasing-related phone calls and enter guest cards into the system.
- Support Leasing Agents with inbound sales overflow and basic leasing questions.
- Provide required phone coverage between 8:30 AM and 3:30 PM.

Lease and Resident Administration

- Add and remove residents from leases and coordinate unit transfers and documentation.
- File mailed-in leases and renewal documents and prepare physical renewal letters.
- Coordinate and assist with bad move-in situations caused by leasing errors.

Data, Reporting and Revenue Support

- Pull, organize, and analyze leasing activity, sales performance, and operational reports.
- Prepare daily performance recaps and maintain weekly leasing bonus tracking.
- Use Excel and other reporting systems to identify trends, discrepancies, and opportunities.
- Assist leadership with recurring and ad hoc reporting and basic data analysis.
- Make approved market rent adjustments and maintain accurate property page information.

Technology and Process Improvement

- Demonstrate strong Excel skills and confidence navigating multiple systems and reporting platforms.
- Identify opportunities to streamline, automate, and improve recurring reporting processes.
- Explore and adopt alternative reporting platforms, automation, and AI tools to improve efficiency.




- Learn new technologies and systems quickly and independently.
- Maintain accuracy, data integrity, and appropriate confidentiality when using reporting and technology tools.

Performance Expectations

- Maintain a call quality score of 5.0 or higher
- Maintain zero errors in text and email communication
- Complete resident removals, additions, and transfers accurately and on time
- Complete bonus spreadsheet updates and daily recap communication on time
- Ensure 100% of mailed-in renewals and leases are scanned and filed by the 5th of each month
- Enter all guest cards into AppFolio by the end of each business day

Who You Are

- You’ll thrive in this role if you:
- Are organized, detail-oriented, and dependable.
- Enjoy working with data, spreadsheets, and systems.
- Communicate clearly and professionally.
- Manage multiple priorities and follow through on deadlines.
- Take ownership and are willing to learn new technology and better ways of working.

This Role Is Not For You If…

- You’re looking for a sales or commission-based role.
- You prefer highly flexible or remote work.
- You dislike detail-driven, process-oriented work.
- You’re not comfortable with data, systems, or administrative tasks.

Ready to Join the Team? If you’re organized, detail-oriented, and motivated by getting things done the right way, we want to hear from you. Focus Property Management is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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