About Triple:

Triple connects North American businesses with pre-vetted, experienced remote professionals who integrate directly into their teams. Our assistants already bring real corporate experience — our job is to sharpen that into someone who is ready to represent a US business professionally with its customers, executives, or patients.

That polish is almost entirely about communication and professional presence, and building it is your job. We're hiring a Corporate Trainer to take experienced professionals and coach them into their best, most client-ready selves — how they write, how they speak, how they carry themselves on a call, and how they handle a difficult moment with a client. You'll build the training from scratch, run it live, and assess whether someone is genuinely ready for client deployment.

About the Role:

This role goes beyond creating training decks. You will be responsible for building end-to-end learning programs, delivering live training, assessing trainee readiness, and continuously improving the training ecosystem based on operational and client requirements.

? Remote

? Full-time | Eastern Shift (5:30 PM – 2:30 AM IST) | 5 days/week

? Experience Required: 2+ Years

Key Responsibilities

1. Training & Curriculum Development

- Build structured training programs for VAs from beginner to advanced levels.
- Design onboarding bootcamps, certification programs, skill-development tracks, and role-readiness programs.
- Create SOPs, playbooks, assignments, assessments, role-plays, simulations, and evaluation frameworks.
- Develop AI-focused modules covering productivity, automation, research, and operational efficiency.
- Continuously improve training content using trainee performance, operational gaps, and client feedback.





2. Live Training & Facilitation

- Conduct engaging live virtual training sessions for VA cohorts.
- Coach trainees on communication, professionalism, confidence, ownership, and execution standards.
- Conduct mock client interactions, role-plays, and practical simulations.
- Provide structured and actionable feedback.
- Identify underperforming trainees and implement targeted improvement plans.

3. Communication & Client Readiness

Train VAs on

- Business and executive communication
- Professional email writing
- Client interaction and professionalism
- Meeting and virtual-work etiquette
- Active listening
- Remote work discipline
- Problem-solving and ownership mindset

4. Tools, Productivity & AI Training Train VAs on relevant workplace and productivity tools, including:

- Google Workspace & Microsoft Office
- Notion, ClickUp, Asana & Trello
- Slack, Zoom & Calendly
- CRM and workflow management tools
- AI tools such as ChatGPT, Claude, Gemini and Perplexity
- Automation platforms such as Zapier and Make

5. Virtual Assistant Operations

Develop practical training around

- Calendar and email management
- Task tracking and prioritization
- Meeting coordination
- Travel booking and research
- Documentation and reporting
- SOP execution
- Follow-up systems
- Founder and executive support workflows

6. Training Strategy & Stakeholder Management





- Partner with leadership, operations, and client-facing teams to identify skill gaps.
- Customize training programs based on client accounts, industries, and workflows.
- Translate operational challenges into structured learning interventions.
- Develop scalable facilitator guides, learning frameworks, and training documentation.
- Introduce new modules around AI, automation, productivity, and evolving operational practices.
- Ensure trainees consistently meet client expectations and service standards.

7. Assessment, Reporting & Quality

- Design and administer assessments, certifications, and readiness evaluations.
- Track trainee progress, certification rates, and performance metrics.
- Maintain training dashboards and reports.
- Analyze cohort data to identify recurring gaps and trends.
- Maintain consistent training and quality standards across cohorts.

Must-Have Qualifications

- 3–5+ years of experience in Corporate Training, L&D;, Operations Training, BPO Training, or Virtual Assistant/Executive Assistant management.
- Strong understanding of the Virtual Assistant / Executive Assistant ecosystem .
- Proven experience conducting live virtual training .
- Experience building structured training programs and assessments from scratch.
- Excellent spoken and written English.
- Strong knowledge of productivity, project management, collaboration, and workplace tools.
- Understanding of work from home culture and client servicing.
- Strong coaching, mentoring, facilitation, and evaluation skills.
- Strong ownership, execution, and problem-solving mindset.
- Comfortable working in the Eastern Shift: 5:30 PM – 2:30 AM IST .

📌 Learning & Development- Virtual Trainer (India)
🏢 Triple
📍 India