Hi All,
Greetings!
We're hiring for LTIMINDTREE for the role L3 MAC MOBILITY for more quires kindly reach out -
[email protected]
ROLE: L3 MAC MOBILITY
EXP: 9+ Yrs
LOC: Hyderabad
NP: 0 to 30 Days
Mandatory Skills: Flexcube technical PL/SQL-Performance Tuning & Shell Scripting, MS SQL Server
L3 MAC MOBILITY
Year of experience 8 to 12 years
Role Summary The Level 3 Engineer will have a deep expertise in Mac Mobility This role required advanced troubleshooting skills solution design capabilities and the ability to lead and support enterprise operations The ideal candidate will process working knowledge of Splunk for analysis The role focuses on providing escalation support leading complex change implementation and ensuring service quality in a large scale multi site
Key Responsibilities
Act as the final point of escalation for critical highimpact incidents that L1 and L2 teams cannot resolve
Manage Mac Mobility architecture in complex enterprise environment
Responsible for managing action and future requests including automation initiative
Serve as technical SME for all related initiatives
Lead advance trouble shooting and root cause analysis for Mac Mobility related incidents
Integrated Mac Mobility logging with Splunk for analytics ing and compliance reporting
Provide technical leadership to Level 1 and Level 2 teams including mentoring and knowledge transfer
Collaborate with Mac Mobility teams for seamless end to end solutions
Drive improvements in access control performance and user experience across deployments
Participate in change management risk assessment and stakeholder communication
Maintain technical documentation solution design and runbooks in alignment with compliant standards
Resources should take care of RCA design action plans for daily operations and help in the resolution
Manage and prioritize the future or upcoming request They should be able to present their POV regarding the upcoming changes
Required Skills Experience
Experience multisite or international is highly desirable
Mac Apple Ecosystem Management macOS iOS Mobility Enterprise Mobility Management Mobile Devices
Tanium Endpoint Security Management TaniumDashboarding Data Analytics Automation
Exposure to ITSM processes
Experience working in largescale enterprise environments with a focus on uptime and optimization
Key Competencies
Robust troubleshooting and problemsolving skills
Ability to work in shift based or on call support environments
Effective communication
Team player with a proactive attitude
Certifications Qualifications
Bachelors Masters degree in Computer Science IT or related field
Certifications MD102 TCA and TCO recommended
Skills
Mandatory Skills : Flexcube technical PL/SQL-Performance Tuning & Shell Scripting, MS SQL Server
Regards
Divya
📌 MAC MOBILITY (Hyderabad)
🏢 LTIMindtree
📍 Hyderabad