We are hiring for the position of Key Account Manager (KAM) to manage and grow a portfolio of onboarded sellers. The role involves seller activation, catalog management, business growth, performance improvement, and maintaining strong seller relationships.
Location: Bangalore Indiranagar / Embassy Tech Village
Work Mode: Work From Client Office / Onsite
Experience: Minimum 1 year of experience in Key Account Management (KAM)
Employment Type: Contractual – 6 Months
Working Days: 6 Days | Sunday Fixed Week Off
Shift: General Shift | 9 Hours
Education: Graduates only
Notice Period: 15 Days Notice Period is considerable
CTC: 30,000 per month
Take-Home: 27,000 per month
Key Responsibilities:
- Manage a portfolio of approximately 40 sellers.
- Build and maintain strong, long-term relationships with sellers.
- Drive seller activation, catalog listing, quality approvals, and go-live completion.
- Identify opportunities to improve sales, revenue, and overall seller performance.
- Guide sellers on catalog quality, pricing, product assortment, and listing best practices.
- Monitor seller and account performance and recommend actionable improvements.
- Identify underperforming accounts and implement corrective action plans.
- Work closely with Business Development, Cataloging, Quality, and Support teams to resolve seller-related issues.
- Monitor key metrics such as activation, sales, engagement, and retention.
- Analyze business data to identify performance gaps and growth opportunities.
- Prepare regular performance reports and share actionable insights with internal stakeholders.
Required Skills:
- Minimum 1 year of relevant KAM experience.
- Excellent communication skills in both English and Hindi are mandatory.
- Solid seller/client relationship management skills.
- Good understanding of business growth and account performance.
- Ability to analyze data and identify growth opportunities.
- Good coordination and problem-solving skills.
Interested candidates can share their updated resume directly on WhatsApp.