– IT Executive, with reputed law firm

Position: IT Executive

Location: Churchgate, Mumbai

Experience: 1 Years

Employment Type: Full-time

About the Role

We are looking for a IT Executive to manage day-to-day IT operations and provide technical support to employees across the firm. The ideal candidate should have good troubleshooting skills, a service-oriented approach, and the ability to ensure smooth functioning of IT systems in a professional legal workplace.

Key Responsibilities

- Provide day-to-day IT support to employees for hardware, software, network, and system-related issues.
- Install, configure, maintain, and troubleshoot desktops, laptops, printers, scanners, and other IT peripherals.
- Troubleshoot issues related to Windows OS, MS Office, email, internet, Wi-Fi, LAN, and basic networking.
- Set up and configure computers, user accounts, printers, and other devices for new employees.
- Manage and maintain IT assets, inventory, and related records.
- Coordinate with external IT vendors/service providers for hardware, software, networking, and maintenance requirements.
- Assist in maintaining data backup, antivirus, security, and access controls as per company policies.
- Monitor basic network and system performance and escalate critical issues when required.
- Provide technical support for video conferencing, online meetings, and other office applications.
- Maintain proper documentation of IT issues, resolutions,



licenses, and equipment.
- Ensure timely resolution of user complaints and technical issues.
- Assist with implementation and maintenance of IT policies and security procedures.
- Maintain confidentiality and ensure the security of client and firm-related information.

Candidate Profile
- Graduate/Diploma in IT, Computer Science, Information Technology, or a related field.
- 1 years of relevant experience in IT support, desktop support, or IT administration.
- Good knowledge of Windows OS, MS Office, hardware troubleshooting, networking, and peripheral devices.
- Basic understanding of LAN/Wi-Fi, TCP/IP, routers, switches, printers, and user access management.
- Strong troubleshooting and problem-solving abilities.
- Good communication and interpersonal skills.
- Ability to work independently and provide timely support to users.
- Experience in a law firm, professional services firm, or corporate environment will be an advantage.
- Strong sense of confidentiality, data security, and professional ethics.

Key Skills

IT Support | Desktop Support | Hardware & Software Troubleshooting | Windows | MS Office | Networking | LAN/Wi-Fi | Printer & Peripheral Support | IT Asset Management | Data Security | Vendor Coordination | Technical Troubleshooting

Pay: ₹50,000.00 - ₹90,000.00 per month

Work Location: In person

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