Export Sales / International Sales Manager

Location: Pune

Experience: 2–4 Years

Employment Type: Full-time | Work From Office

Department: International Sales / Business Development

Designation: Export Sales / International Sales Manager

About Dr Mantra

Dr Mantra is one of the fastest-growing Ayurvedic wellness brands, helping people manage kidney stones and other lifestyle-related health concerns through a holistic approach.

We are a 5-year-old company , backed by 100X VC and the founders of Sirona Hygiene , with a team of 100+ professionals across Indore, Noida, and Pune .

Our business operates across four key verticals:

- D2C
- B2B
- Contract Manufacturing
- Exports

We are expanding our international business and are looking for a proactive and result-oriented Export Sales / International Sales Manager to strengthen our international client acquisition and business development efforts. Website: www.drmantra.net

About the Role

We are looking for an Export Sales / International Sales Manager with 2–4 years of experience in international sales, export business development, overseas client handling, or a related field.

The candidate will be responsible for handling international leads provided by the company , understanding client requirements and purchase intent, building relationships with prospective overseas customers, managing follow-ups, coordinating meetings with the Founder/Senior Management, and taking qualified opportunities towards successful business closure.

The role requires strong communication, commercial understanding, relationship-building skills, and the ability to effectively manage the complete international sales cycle.

Key Responsibilities

1. International Lead Management

- Handle and respond to international sales leads generated through company channels.
- Connect with prospective clients through email, WhatsApp, phone calls, LinkedIn, and other relevant communication channels.
- Understand the client's business, requirements, product interest, geography, purchase quantity, and business objectives.
- Qualify leads based on business potential, intent, requirement, budget, and purchase timeline .
- Maintain proper records of all leads and communication in the CRM/sales tracker.

1. Client Communication & Relationship Management

- Communicate professionally with international clients across different countries and time zones.
- Build and maintain strong relationships with distributors, importers, wholesalers, retailers, healthcare/wellness businesses, and other potential partners.
- Understand client pain points and recommend relevant Dr Mantra products or business solutions.
- Maintain regular communication with prospects throughout the sales cycle.
- Ensure a professional and consistent client experience from the first interaction to closure.

1. Follow-ups & Lead Conversion





- Take ownership of all assigned international leads and ensure timely follow-ups.
- Develop structured follow-up plans based on client intent and stage of discussion.
- Track pending responses, quotations, samples, negotiations, and purchase decisions.
- Identify reasons for delayed or lost opportunities and take appropriate follow-up actions.
- Move qualified prospects systematically through the sales funnel towards order closure.

1. Founder / Senior Management Coordination

- Identify high-potential international prospects who require senior-level discussion.
- Coordinate and schedule meetings between qualified international clients and the Founder / Senior Management .
- Prepare the Founder/Senior Management with relevant client information, requirements, business potential, and discussion points before meetings.
- Participate in client meetings and ensure proper follow-up on all action points after the meeting.
- Maintain ownership of the opportunity until the next stage or closure.

1. Business Development

- Identify and develop current international business opportunities.
- Research potential distributors, importers, retailers, wholesalers, and strategic partners across international markets.
- Explore opportunities in existing and new export markets.
- Build a strong pipeline of qualified international prospects.
- Conduct market and competitor research to identify potential opportunities.
- Support the company in expanding its international customer and distributor network.

1. Sales Negotiation & Closure

- Understand commercial requirements and negotiate with clients within approved company guidelines.
- Coordinate with internal teams for pricing, MOQ, product availability, samples, documentation, packaging, and other requirements.
- Prepare and share quotations and commercial proposals as required.
- Handle client objections and commercial queries effectively.
- Follow up on negotiations and work towards converting qualified opportunities into confirmed orders.

1. Export Coordination

- Coordinate with internal teams to ensure smooth execution of confirmed international orders.
- Work closely with operations, production, finance, documentation, and logistics teams wherever required.
- Coordinate regarding product availability, samples, invoices, shipping requirements, and export documentation.
- Ensure that client commitments are communicated clearly to the relevant internal teams.
- Track order progress and keep clients updated throughout the process.

1. Sales Reporting & Performance Tracking





- Maintain accurate and updated records of international leads and opportunities.
- Track key metrics such as:
- Number of leads received
- Qualified leads
- Client conversations
- Meetings conducted
- Quotations shared
- Samples requested/dispatched
- Follow-ups completed
- Orders converted
- Revenue generated
- Pipeline value
- Prepare regular sales reports and forecasts for management.
- Share market feedback, client requirements, objections, and business opportunities with leadership.

Required Skills & Qualifications
- 2–4 years of experience in Export Sales, International Sales, International Business Development, or a similar role.
- Prior experience handling international/overseas clients is required.
- Solid verbal and written communication skills in English.
- Experience in lead qualification, client relationship management, follow-ups, negotiation, and sales closure.
- Strong understanding of the international sales cycle.
- Ability to understand client intent and identify genuine business opportunities.
- Strong follow-up and relationship-management skills.
- Comfortable communicating with clients across different countries and time zones.
- Good negotiation and objection-handling skills.
- Strong business development and networking capabilities.
- Experience working with CRM systems, sales trackers, or similar tools.
- Good analytical and reporting skills.
- Strong ownership, accountability, and execution mindset.

Preferred Industry Experience Experience in any of the following industries will be an added advantage:
- Ayurveda
- Wellness
- Healthcare
- Nutraceuticals
- Pharmaceuticals
- FMCG
- Food & Beverages
- Cosmetics / Personal Care
- Herbal / Natural Products
- Contract Manufacturing
- International Trading / Export

Key Competencies
- International Client Handling
- Export Sales
- Lead Qualification
- Business Development
- Relationship Management
- Follow-up & Pipeline Management
- Negotiation & Closing
- Commercial Understanding
- Client Meeting Coordination
- CRM & Sales Reporting
- Market Research
- Cross-functional Coordination
- Excellent Communication Skills
- Ownership & Accountability

What We Are Looking For We are looking for someone who can take complete ownership of international leads rather than simply forwarding or following up on them.

The ideal candidate should be able to understand a client's actual business intent, ask the right questions, identify the potential of the opportunity, maintain consistent follow-ups, coordinate with senior leadership when required, and drive the opportunity towards conversion.

The candidate should be comfortable working in a fast-paced, target-driven startup environment and should have a strong interest in building long-term international business relationships.

Location: Pune

Experience: 2–4 Years

Designation: Export Sales / International Sales Manager

Work Mode: Work From Office

📌 International Sales Manager (Pune)
🏢 Dr Mantra
📍 Pune