Role & responsibilities

Identify Enterprise Customers: Recognize and target enterprise customers with international logistics needs. Clearly articulate how DTDC's products can meet their requirements.

Generate Leads and Sign New Customers: Service a designated geographical area or client segment to generate leads and secure new customers.

Manage Customer Portfolio: Oversee a portfolio of customers and potential clients through personal sales visits, providing personalised service through face-to-face interactions.

Build Strong Client Relationships: Develop robust client relationships to ensure account performance and growth, reduce attrition rates, and minimise competitor inroads.

Convert Leads into Customers: Transform qualified leads into customers (First Time Buyers) across small, medium, and large business accounts. Focus on developing and penetrating existing accounts for retention and growth.

Collaborate with Cross-Functional Teams:



Work with cross-functional teams to build and maintain business relationships with customers across different lines of business.

Customer Point of Contact: Serve as the primary contact for customers, coordinating with relevant departments to address and resolve queries, problems, or issues efficiently.

Reporting: Prepare and present weekly and monthly reports detailing sales achievements and projections against targets.

Product and Market Knowledge: Continuously develop knowledge of DTDC's products/services and maintain commercial awareness to provide the best solutions for customers.

Preferred candidate profile

Experience: 4-8 years of experience in international business with a reputable courier company, with prior logistics experience being essential.

Excellent communication and interpersonal skills

Self-motivated and proactive

Robust presentation skills

Ability to work effectively in a team

📌 International Enterprise Specialist (Chennai)
🏢 Dtdc Express
📍 Chennai