24×7 International Inbound Customer Service For Medical Billing Process: International Inbound Customer Service Employment: Full time Location: Mumbai / Navi Mumbai Shifts: 24×7 Rotational : We are hiring Customer Service Advisors for international 24×7 inbound customer service campaign. The role involves handling inbound customer interactions, resolving queries professionally, maintaining service quality, and achieving defined productivity, quality and customer-service KPIs while following client SOPs, security and compliance requirements.
Shift
Timings (IST)
- Morning: 6:00 AM – 2:00 PM - Afternoon/Evening: 2:00 PM – 10:00 PM - Night: 10:00 PM – 6:00 AM Key Requirements:
- Excellent English communication and customer-handling skills - Basic computer and typing skills - Flexibility to work rotational shifts, including night shifts - Strong problem-solving and communication abilities - International BPO Inbound/customer-service experience preferred - Ability to meet defined KPIs and follow SOPs - Commitment to client confidentiality, security and compliance standards
📌 International BPO Executive (Thane)
🏢 Global Edge
📍 Thane
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.