: Account Manager – B2B

Profile

Account Management / B2B Sales

Company Details

Think Exam – A Ginger Webs Company

Location – Noida

Company Overview

Think Exam is a leading global Assessment Solution company that provides creative online examination and assessment solutions to educational institutions, corporations, and government organizations. Our cutting-edge technology and user-friendly platform enable seamless online testing and evaluation, making us a preferred choice for clients around the world.

Position Overview

We are seeking a highly motivated and client-focused Account Manager with experience in B2B sales, enterprise account hunting, and account management. The Account Manager will be responsible for managing and growing existing client accounts, hunting new enterprise accounts, building strong business relationships, identifying upselling and cross-selling opportunities, and ensuring high levels of client satisfaction and retention.

Key Responsibilities

Client & Account Management

- Manage and maintain strong relationships with existing B2B clients.
- Act as the primary point of contact for assigned accounts and understand their business requirements.
- Regularly engage with clients to understand their needs, challenges, and business objectives.
- Ensure timely communication and effective resolution of client queries and concerns.

Enterprise Account Hunting & New Business Development

- Identify and hunt for new enterprise-level B2B accounts across target industries and segments.
- Research and map key enterprise accounts, decision-makers, CXOs, HR leaders, and other stakeholders.
- Generate new business opportunities through cold calling, LinkedIn, email outreach, networking, referrals, and market research.
- Build and maintain a strong pipeline of prospective enterprise clients.
- Conduct client meetings, product presentations, and solution demonstrations.




- Develop account strategies to penetrate new enterprise accounts and convert prospects into long-term clients.
- Handle the complete sales cycle from prospecting and lead generation to negotiation and deal closure.
- Achieve assigned enterprise acquisition, revenue, and business development targets.

Account Growth & Revenue

- Identify opportunities for upselling, cross-selling, and account expansion.
- Drive revenue growth from existing accounts by introducing relevant products and solutions.
- Achieve assigned sales, revenue, and account growth targets.
- Develop and maintain a strong sales pipeline within existing and potential accounts.

Client Retention

- Build long-term relationships with key stakeholders and decision-makers.
- Monitor client satisfaction and proactively address potential concerns to support client retention.
- Conduct regular follow-ups with clients to ensure continued engagement and business continuity.

Sales & Negotiation

- Understand client requirements and provide suitable product/service solutions.
- Prepare proposals, quotations, and commercial discussions as required.
- Handle negotiations with clients and work towards successful deal closures.
- Coordinate with internal teams to ensure smooth execution of client requirements.

Account Reporting & CRM

- Maintain accurate and updated client and sales information in CRM.
- Track account performance, sales opportunities, renewals, and follow-ups.




- Prepare regular account and sales reports for management.
- Maintain sales forecasts and provide timely updates on pipeline and revenue opportunities.

Market & Client Insights

- Stay updated with industry trends, client requirements, and competitor activities.
- Gather client feedback and share relevant insights with internal teams.
- Identify new business opportunities within existing accounts and target segments.

Requirements

- Bachelor's degree in Business Administration, Marketing, or a related field is preferred.
- 2–5 years of experience in B2B Sales / Account Management / Client Relationship Management.
- Proven experience in enterprise account hunting, new business development, and managing B2B clients.
- Strong communication, presentation, negotiation, and interpersonal skills.
- Ability to build and maintain relationships with CXOs, business heads, HR leaders, and other key decision-makers.
- Strong problem-solving and client-handling skills.
- Self-driven, target-oriented, and commercially aware.
- Proficiency in CRM software and other sales tools.
- Willingness to travel for client meetings, business discussions, and deal closures, if required.

Key Skills

- Enterprise Account Hunting

- B2B Enterprise Sales

- New Business Development
- Lead Generation & Prospecting

- B2B Account Management

- Client Relationship Management
- Upselling & Cross-selling

- Account Penetration

- Sales Pipeline Management
- Negotiation & Deal Closure

- Client Retention

- CRM Management

- CXO / Stakeholder Management
- Communication & Presentation Skills

Benefits

- Competitive salary.
- Opportunities for career growth and professional development.
- Collaborative and dynamic work environment.

Pay: ₹20,000.00 - ₹50,000.00 per month

Benefits

- Provident Fund

Work Location: In person

📌 International Account Manager (Noida)
🏢 Ginger Webs
📍 Noida