- Hard Skills: Deep knowledge of insurance laws, risk assessment, data analysis, and claims processing.
- Soft Skills: Strong leadership, communication, problem-solving, and negotiation abilities.
- Education: Bachelor's degree in Business Administration, Finance, Economics, or a related field.
- Operations Oversight: Manage daily insurance and administrative requirements.
- Risk Management: Conduct risk assessments to minimize financial losses and protect company assets.
- Policy Administration: Review, update, and implement insurance policies and renewals.
- Claims Management: Oversee claims reporting, investigations, and fair settlements with providers and adjusters.
- Team Leadership: Train, mentor, and evaluate staff members or agents to build high-performing teams.
- Compliance & Reporting: Monitor regulatory changes and prepare performance and loss-ratio reports.