- Customer Calling & Lead Generation
- Make outbound calls to potential and existing customers.
- Generate and follow up on leads through telecalling and other assigned channels.
- Product Explanation
- Interact with customers and explain the company's products/services clearly.
- Understand customer requirements and provide relevant information.
- Customer Relationship Management
- Maintain good relationships with customers and internal teams.
- Coordinate with branches and managers whenever required.
- Documentation & Follow-up
- Handle end-to-end customer documentation and follow-up.
- Ensure required customer details and documents are collected accurately.
- Business Development Activities
- Participate in activities, campaigns, and events to support business growth.
- Support the team in achieving assigned business targets.
- Lead & Business Tracking
- Maintain daily updates of leads and customer interactions.
- Track lead status, follow-ups,
and business conversions regularly.
- Process & Compliance
- Follow company guidelines, procedures, and communication standards.
- Ensure all assigned responsibilities are completed accurately and on time.
Key Skills
- Positive communication and interpersonal skills
- Customer handling skills
- Good convincing and negotiation ability
- Basic knowledge of MS Office/CRM
- Ability to follow up with customers
- Target-oriented and self-motivated
Role Telecalling Executive / Customer Relationship Executive
If you're using this for a job poster, I can also convert it into a short, attractive JD format with Qualification, Salary, Location, Gender, Experience, Working Hours, and Contact Details.
Pay: From ₹17,000.00 per month
Benefits
- Provident Fund
Work Location: In person
📌 Immediate Hiring for HDB financial Services (Telecalling Executive) (Chennai)
🏢 Whizz corporate services
📍 Chennai
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