We are looking for a Hotel Operations Manager to take ownership of service standards, team performance, commercial targets and guest experience. The position will work closely with internal teams, external partners and senior stakeholders to keep priorities moving and turn plans into measurable outcomes. Candidates should bring around 8-12 years of relevant experience, with practical exposure to hotel operations, staffing, guest service.
The role requires someone who is comfortable taking ownership rather than waiting for detailed instructions.
Responsibilities
- Take ownership of service standards, team performance, commercial targets and guest experience.
- Work closely with internal teams, external partners and senior stakeholders to keep priorities moving and turn plans into measurable outcomes.
Requirements
- Candidates should bring around 8-12 years of relevant experience, with practical exposure to hotel operations, staffing, guest service.
Skills
- Ownership
- Hotel Operations
- Guest Service
- Staffing
📌 Hotel Operations Manager (Mumbai)
🏢 HappinessCue
📍 Mumbai
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