Job DescriptionJob Description: Admission Counsellor

NOrganization: Atlas SkillTech University

NDepartment: Admissions / Student Enrollment

NLocation: Mumbai (or specify campus location)

NEmployment Type: Full-Time

NAbout Atlas SkillTech University

NAtlas SkillTech University is a future-focused institution offering industry-aligned undergraduate and postgraduate programs designed to bridge the gap between academia and employability.

NRole Overview

nWe are looking for an enthusiastic and target-driven Tele-counsellor to join our Admissions team. The role involves counselling prospective students and parents over phone, email, and chat — guiding them through our programs, addressing queries, and converting leads into successful enrollments.

NKey Responsibilities

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- Make outbound calls to prospective students/leads generated through marketing campaigns, website inquiries, and referrals
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- Counsel students and parents on suitable programs based on their interests, career goals, and eligibility
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- Handle inbound queries via phone, email, and chat promptly and professionally
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- Explain course structure, fee details, eligibility criteria, admission process, and scholarships
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- Follow up consistently with warm leads to drive conversions and achieve monthly admission targets
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- Maintain accurate records of interactions, lead status, and follow-ups in the CRM
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- Coordinate with the campus/admissions team for campus visits, document verification, and enrollment formalities




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- Address objections and concerns to build trust and confidence in the university's offerings
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- Meet daily/weekly call and conversion targets set by the team lead
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- Stay updated on all program details, fee structures, and policy changes.
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nRequired Skills & Qualifications

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- Graduate in any discipline (preferred: Business, Communications, or related field)
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- 1–5 years of experiencein telecounselling, telesales, inside sales, or admissions counselling (freshers with strong communication skills may also apply)
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- Excellent verbal communication skills in English and Hindi/regional language
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- Strong persuasion, negotiation, and interpersonal skills
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- Target-oriented mindsetwith the ability to work under pressure
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- Proficiency in using CRM tools, MS Office, and basic computer applications
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- Patience and empathy while handling student and parent queries
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nPreferred Attributes

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- Prior experience in the education/EdTech sector
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- Familiarity with highereducation admission cycles
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- Positive attitude and resilience to handle rejection during cold calling
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nWhat We Offer

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- Competitive salary withperformance-based incentives
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- Opportunity to work with a fast-growing, innovation-driven university
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- Growth opportunities within the admissions and student engagement vertical
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- Training and mentorshipfrom experienced admissions leaders
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📌 Hiring: Admission Counsellor (Alibag)
🏢 ATLAS SkillTech University
📍 Alibag