1. Administer guests’ departure on everyday basis.
- Monitor the reservation inquiries and assist hotel authority to increase revenue.
- Manage client communication and give assistance on phone as well as in person too.
- Develop and maintain professional relationship with the clients and bring beneficiary effect to the hotel’s business.
- Monitor the work of employees to ensure their optimal performance.
- Ensure work performance and compliance to the established standards.
- Ensure best possible customer service for clients and assist clients in check-in and check-out process.
- Answer guests’ queries and provide information on room availability and other hotel services.
- Assist sales and marketing department, housekeeping department of hotel providing their required information.
- Manage cashiering process,



maintain accounting records and perform efficiently in calculating the total payments.
- Maintain neat and clean front Office and lobby area at all times.
- Greet the guests with smile and deal them with courtesy.
- Monitor overall functions of hotel and ensure the quality assurance standard.
- Coordinate with housekeeping department and ensure the cleanliness of guestrooms.

Job Type: Full-time

Pay: ₹11,000.00 - ₹15,000.00 per month

Advantages

- Health insurance

- Paid time off

- Provident Fund

Ability to commute/relocate

- Rajarhat, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Required)

Experience

- total work: 1 year (Preferred)

Work Location: In person

📌 Guest Service Associate (Front Office) (Newtown)
🏢 Vedic Village Spa Resorts
📍 Newtown