Roles and Responsibilities

- Ensure seamless coordination between guests, doctors, nurses, and other hospital staff to provide exceptional patient care services.

- Handle guest complaints and feedback in a professional manner to resolve issues promptly.

- Manage front office operations efficiently, including handling patient registration, billing, and scheduling appointments.

- Provide excellent customer service by responding to guest queries and resolving concerns in a timely fashion.

- Maintain accurate records of patient interactions and updates for smooth communication among team members.

Desired Candidate Profile

- 2-5 years of experience as a Guest Relations Executive or similar role in a healthcare setting (OPD/Hospital).

- Robust knowledge of GRE (Guest Relationship Executives) principles and practices.

- Excellent communication skills with ability to handle sensitive situations professionally.

- Proficiency in front office executive activities such as registration, billing, and scheduling appointments.

📌 Guest Relation Executive (Chennai)
🏢 Vasantha Subaramanian Hospitals
📍 Chennai