Location: Powai, Mumbai (On Site)

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nCompany: Chord - 1702 Network Agency

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nKey Responsibilities

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nClient & Stakeholder Management

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- Act as the primary operations partner for key client accounts.
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- Build long-term relationships with senior client stakeholders.
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- Lead regular business reviews, planning meetings, and growth discussions.
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- Ensure high client satisfaction through proactive communication and problem-solving.
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- Identify opportunities to expand existing accounts.
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nOperations & Project Management

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- Lead end-to-end project planning across multiple brands.
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- Ensure timely delivery of campaigns while maintaining quality standards.
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- Manage cross-functional teams comprising strategy, creative, content, production, media, and
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noperations.

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- Drive process improvements to enhance efficiency and delivery.
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- Build accountability across teams and ensure robust execution discipline.
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nTeam Leadership

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- Manage and mentor large account management teams.
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- Oversee task allocation, workload balancing, and resource planning for teams.
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- Coach team members on client servicing, communication, and project ownership.
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- Foster a culture of ownership, accountability, and collaboration.
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nFinancial & Commercial Management

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- Manage monthly account retainers and projects.
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- Ensure account profitability through effective budget planning and resource utilization.
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- Prepare estimates, project budgets, and commercial proposals.
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- Monitor revenue realization, billing,



forecasting, and financial performance.
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- Identify opportunities for business growth and revenue expansion.
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nVendor & Production Management

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- Negotiate commercial terms with production partners and vendors.
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- Manage vendor relationships while ensuring quality and cost efficiency.
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- Allocate budgets effectively across projects and campaigns.
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- Maintain strong commercial controls throughout project execution.
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nStrategic Planning

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- Translate client objectives into actionable execution plans.
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- Work closely with Strategy and Creative teams to ensure solutions align with business goals.
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- Drive operational excellence while maintaining creative quality.
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nRequired Experience

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- 8–10 years of experience in an advertising, digital, integrated, or creative agency.
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- Proven experience managing multiple large-scale brands simultaneously.
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- Demonstrated experience handling monthly revenue portfolios of ₹30 lakhs or more.
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- Extensive experience managing project teams of 15+ people.
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- Strong exposure to integrated marketing campaigns across digital and offline channels.
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- Experience working with senior client stakeholders and leadership teams
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nIndustry Experience

nCandidates should have significant experience working with brands across:

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- FMCG
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- Beauty & Personal Care
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- Lifestyle
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- Consumer Brands
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nExperience handling integrated campaigns across these categories will be highly preferred.

📌 Group Account Manager (Mumbai)
🏢 Chord : A 1702 Network Agency
📍 Mumbai