Job Summary: The candidate will provide technical support for AS400 (IBM iSeries) applications and related systems. Responsibilities include troubleshooting application issues, monitoring system performance, assisting users with AS400-related queries, and supporting upgrades, patches, and data migrations.

The candidate must have a basic understanding of AS400 architecture and be able to work closely with business teams to ensure smooth operations.

Education Bachelor’s degree in Computer Science, Information Technology, or a related field from a reputed institution or university with strong academic performance.

Responsibilities:

- Provide first-level and second-level support for AS400 applications and environments.
- Diagnose and resolve issues related to AS400 jobs, CL programs, RPG/COBOL programs, and database queries.
- Monitor AS400 system performance and ensure uptime and reliability.
- Assist with data migration, system upgrades, and application enhancements on AS400.
- Perform routine maintenance tasks such as backups,



job scheduling, and security checks.
- Document incidents, resolutions, and maintain accurate logs in the ticketing system.
- Collaborate with development teams for bug fixes and enhancements.
- Ensure compliance with IT security and operational standards.

Skills & Competencies:

- Basic knowledge of AS400 (IBM iSeries) systems is not mandatory but added advantage
- Familiarity with RPG, COBOL, and DB2/400 database concepts.
- Basic understanding of networking and system integration.
- Excellent problem-solving and analytical skills.
- Solid communication and interpersonal skills.
- Ability to work independently and in a team environment.
- Willingness to learn and adapt to new technologies or processes.
- Attention to detail and ability to follow instructions.
- Participating in training programs and workshops to develop relevant competencies

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