We are looking for experienced Google Workspace Support &
- Migration Engineers to support a large-scale Microsoft 365 to Google Workspace migration program. The role involves providing L2/L3 support, user onboarding, Google Workspace administration, migration-wave support, and knowledge transfer to ensure a seamless transition and successful user adoption.
Key Responsibilities
- Provide L2/L3 support for Gmail, Drive, Calendar, Meet, and Docs.
- Support users during migration waves and hypercare periods.
- Administer Google Workspace including users, OUs, groups, licensing, and basic security/DLP policies.
- Troubleshoot complex issues and coordinate technical escalations.
- Drive user adoption through hands-on support and guidance.
- Create knowledge articles, SOPs, and FAQs.
- Conduct knowledge transfer sessions for the client's internal support team.
Required Skills
- Google Workspace Administration
- Gmail, Drive, Calendar &
- Meet Support
- User &
- OU Management
- Licensing Administration
- Security &
- DLP Administration
- Migration &
- Hypercare Support
- Incident &
- Escalation Management
- Knowledge Management &
- Documentation
Preferred
- Experience in M365 to Google Workspace migration projects.
- Google Workspace Certifications.
- Exposure to SSO, Identity Management, and ITIL processes.
📌 Google Workspace Transition & User Support Engineer (Bengaluru)
🏢 VyntraPro Innovations
📍 Bengaluru
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