27 Sep
|
Nextenti Tech Private
|
Hyderabad
27 Sep
Nextenti Tech Private
Hyderabad
Job DescriptionResponsibilities
- Greet and welcome patients, caregivers, and visitors professionally and empathetically; answer, screen, and
direct calls with confidentiality.
- Schedule and manage patient appointments, follow-ups, and therapy sessions; coordinate with doctors and
psychologists on scheduling changes.
- Handle patient registration, intake forms, and document verification; manage correspondence including
emails and courier.
- Give patients transparent information about clinic services and policies, and handle queries with compassion.
- Keep the reception and waiting areas — and the rest of the clinic — clean, organized, and stocked; oversee
housekeeping staff.
- Coordinate with vendors and service providers (suppliers, electricians, plumbers, building facility manager)
and ensure utility bills are paid on time.
- Maintain accurate records of appointments, patient visits, and referrals, and handle day-to-day patient
billing records.
- Support clinicians with day-to-day administrative needs, and support clinic events as needed.
- Stay composed and follow clinic protocol when handling patients in emotional distress or facing an
emergency.
- Open the clinic each morning and ensure the reception area is ready before the first appointment.
Qualifications & Experience
- Any Undergraduate or Graduate degree — Administration, Hospitality, or a related field preferred.
- 1–3 years of experience in a front desk, receptionist, or administrative role; healthcare setting a plus.
- Strong verbal and written communication in English; working proficiency in Hindi and Telugu.
- Proficiency in MS Office (Word, Excel, Outlook) and good typing speed.
- Strong organizational skills and a calm, discreet approach to confidential patient information
Special requirement: Must be the one to open the clinic each morning
LocationKokapet, Hyderabad, Telangana, India 500075
QualificationAny Graduation
DepartmentAdministration
📌 Front Office Receptionist( Male ) (Hyderabad)
🏢 Nextenti Tech Private
📍 Hyderabad