Job Summary

We are looking for a smart, presentable, and customer-oriented Front Desk Executive to manage the reception area and serve as the first point of contact for clients, visitors, vendors, and business associates.

The candidate will be responsible for handling calls, welcoming clients, managing appointments, maintaining front-office records, and coordinating with the Sales, Administration, and other departments.

Key Responsibilities

- Greet and welcome clients, visitors, and business associates professionally.
- Attend and manage incoming calls, emails, and general enquiries.
- Provide basic information about the company's real estate projects and direct enquiries to the concerned Sales/CRM team.
- Manage client appointments, meetings, and visitor schedules.
- Maintain visitor records, call logs, appointment registers, and other front-office documentation.
- Coordinate with the Sales team for client meetings and site visit requirements.
- Receive and distribute courier, mail, and other office communications.
- Maintain a clean, organised, and professional reception area.
- Handle basic administrative and office coordination activities.
- Maintain and update records using MS Office / Excel and other office systems.
- Coordinate with housekeeping, security, vendors,



and office support staff when required.
- Follow up on routine client enquiries and ensure they are directed to the appropriate department.
- Handle client and visitor queries politely and professionally.
- Perform other front-office and administrative duties assigned by management.

Required Skills & Qualifications

- Graduate / Diploma in any discipline.
- 1- 3 years of experience as a Front Desk Executive, Receptionist, Front Office Executive, or similar role.
- Experience in the real estate industry will be an advantage.
- Valuable communication and interpersonal skills.
- Good knowledge of MS Office, Excel, email, and basic computer operations.
- Professional, confident, and well-groomed personality.
- Good telephone etiquette and customer-handling skills.
- Ability to multitask and coordinate with different departments.
- Fluency in Hindi and English preferred.

Preferred Candidate Profile

- Presentable and customer-friendly personality.
- Strong organisational and coordination skills.
- Positive attitude and willingness to learn.
- Ability to handle clients professionally in a busy real estate office environment.
- Candidates residing in Faridabad or nearby areas will be preferred.

📌 Front Office Executive / Receptionist (Real Estate) (Faridabad)
🏢 Madhav
📍 Faridabad