27 Sep
|
YOLOTEL
|
Bengaluru
APPLY IF U CAN JOIN IN A DAY WE REQUIRED AN IMMEDIATE JOINER
Core Guest Services
- Greeting guests: Welcome visitors and guests warmly upon arrival.
- Check-in/Check-out: Verify IDs, complete registration, assign rooms, and process final bills.
- Answering inquiries: Provide information about hotel amenities, local attractions, and services.
- Handling requests: Resolve guest complaints and process special needs. [1, 2, 3, 4]
Administrative Tasks
- Managing reservations: Process new bookings, updates, and cancellations via phone, email, or software.
- Handling communications: Answer incoming phone calls, screen or forward calls, and sort mail.
- Record keeping: Maintain visitor logs, update property management systems (PMS), and file documents. [1, 2, 3, 4]
Financial and Security Duties
- Cash handling: Process cash, credit card payments,
and foreign currency exchange accurately.
- Maintaining safety: Follow security protocols, handle emergency responses, and protect guest privacy. [1, 2]
Pay: ₹8,086.00 - ₹20,000.00 per month
Benefits
- Adaptable schedule
- Food provided
- Paid sick time
- Provident Fund
Ability to commute/relocate:
- Bangalore City, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- Diploma (Preferred)
Experience:
- 1MONTH: 1 year (Preferred)
Language:
- Kannada (Preferred)
- English (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Work Location: In person
📌 Front Office Associate (Bengaluru)
🏢 YOLOTEL
📍 Bengaluru