Register guests and assigns rooms. Accommodates special requests whenever possible.
- Assists in pre-registration and blocking of rooms for reservations.
- Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures.
- Understands room status and room status tracking.
- Knows room locations, types of rooms available, and room rates.
- Knows the location and types of available rooms as well as the activities and services of the property.
- Coordinates room status updates with the housekeeping department by notification housekeeping of all checkouts, late checkouts, early check-ins, special requests, and day use rooms.
- Possesses a working knowledge of the reservations department.
Takes same day reservations and future reservations when necessary. Knows cancellation procedures.
- Maintains guest room key storage, and maintains and supervises access to protected deposit boxes.
- File room keys ( only for manual room key hotels)
- Knows how to use front office equipment.
- Process guest check in check-outs.
- Performing cashier related functions like posting charges to guest accounts, raising paid out's, currency exchange,
Job Type: Full-time Pay: Up to ₹15,000.00 per month