Field Operations Executive (Chennai)

Field Operations Executive (Chennai)

27 Sep
|
Northridge Partners
|
Chennai

27 Sep

Northridge Partners

Chennai

MediBuddy – Provider Network Executive

About MediBuddy

MediBuddy is India’s largest on-demand, full-stack digital healthcare platform, helping patients access multiple healthcare services anytime and anywhere.

The platform provides access to:

- Online & offline doctor consultations
- Medicine delivery
- Lab tests at home
- Mental health consultations
- Wellness & preventive care
- Fitness services
- Hospitalization support
- End-to-end Surgery Care

MediBuddy has a pan-India healthcare network comprising:
- 90,000+ Doctors
- 7,100+ Hospitals & Clinics
- 4,000+ Diagnostic Centers
- 2,500+ Pharmacies
- 2,200+ Team Members

MediBuddy offers healthcare services in 16 Indian languages, helping bridge the urban-rural healthcare divide. About the Role The role involves Doctor, Hospital and Diagnostic Center onboarding through visits and fieldwork.

The position will also involve answering calls, confirming appointments, maintaining and cleaning data in real time, and completing required documentation.

This is an opportunity for someone who wants to work in a fast-paced healthcare environment, learn quickly, create an impact, and grow with an innovative digital healthcare company.

Key Responsibilities

- Work with the Network team to complete Doctor,



Hospital & Diagnostic Center onboarding within timelines.
- Conduct field visits for provider onboarding and relationship management.
- Coordinate with the Network team to obtain and maintain accurate provider data.
- Collect and complete all required documents from providers.
- Answer calls and coordinate/confirm appointments.
- Maintain and update provider data in real time.
- Support Operations and Network teams in resolving issues.
- Coordinate with internal and external stakeholders to drive new initiatives.
- Understand provider queries thoroughly and identify appropriate solutions.
- Work with the Tech team to improve overall provider satisfaction.
- Follow up effectively with stakeholders to ensure tasks are completed on time.

Required Skills & Qualifications
- Undergraduate degree from a reputed institute.
- 2+ years of relevant experience.
- Excellent communication skills.
- Robust follow-up and coordination skills.
- Ability to work under pressure in a fast-paced environment.
- Good understanding of the internet and digital platforms

Pay: ₹300,000.00 - ₹450,000.00 per year

Benefits

- Life insurance
- Provident Fund

Work Location: In person

📌 Field Operations Executive (Chennai)
🏢 Northridge Partners
📍 Chennai

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