We are looking for energetic and customer-focused Fashion Consultants for Manyavar & Mohey. The candidate will be responsible for assisting customers, understanding their requirements and achieving store sales targets while maintaining excellent customer service.
Key Responsibilities
- Greet and assist customers professionally
- Understand customer requirements and recommend suitable products
- Handle customer queries and provide product information
- Achieve individual and store sales targets
- Maintain strong customer relationships
- Support visual merchandising and maintain store presentation
- Ensure proper product display and availability
- Assist with billing and other store operations when required
- Maintain knowledge of products, collections, sizes and pricing
- Handle customer feedback and concerns professionally
- Maintain grooming and brand standards
- Coordinate with the store team to ensure smooth daily operations
KPIs
- Individual sales achievement
- Store sales achievement
- Conversion rate
- Average bill value
- Customer satisfaction
- Repeat customer engagement
- Product/category-wise sales performance
- Attendance and punctuality
- Grooming and brand compliance
KRAs
- Achieve assigned individual sales targets
- Contribute towards overall store targets
- Provide excellent customer experience
- Build and maintain customer relationships
- Maintain product and store presentation standards
- Ensure effective product knowledge and customer assistance
- Support smooth store operations and teamwork
Preferred Candidate Profile
- Experience in fashion/lifestyle retail will be preferred
- Good communication and interpersonal skills
- Customer-oriented approach
- Sales-focused and target-driven
- Good grooming and qualified personality
- Willingness to work in retail shifts and weekends