: Executive Secretary - Clinic Operations & Patient Coordination

Company Description

Nabajatak Child Development Centre (NCDC) is a world-class institution dedicated to improving the lives of children with neuro-developmental disorders. We work closely with Apollo Hospitals Kolkata in this regard. Under the leadership of Dr Anjan Bhattacharya, Developmental Pediatrician at Apollo Hospitals Kolkata and developer of the Kolkata Developmental Model, NCDC provides integrated developmental care, assessment, intervention and family support services.

Role Description

This is a full-time, in office position for an Executive Secretary located in the Kolkata metropolitan area. The role involves managing the day-to-day operations of Dr Anjan Bhattacharya's Apollo Child Development Centre (CDC), overseeing front office activities, handling patient enquiries, managing incoming leads, coordinating appointments, supporting conversion of treatment packages, and ensuring seamless coordination between Apollo CDC and NCDC services.

Take-home pay between 22-24k per month, based on skills and experience, with PF / ESI. Please apply if the salary expectations match.

Qualifications





· Graduate in any discipline

· Excellent communication skills in English and local languages

· Comfortable using MS Office, email, spreadsheets and clinic management software

Skills Required

- Good interpersonal and child-friendly approach.
- Good clinical documentation and report-writing skills.

· Strong organizational and coordination capabilities

· Ability to supervise Front Office staff and ensure superior patient experience

· Experience in patient coordination, admissions, counselling, healthcare administration, customer relations or sales conversion roles preferred

· Ability to manage incoming enquiries from online portals, social media, WhatsApp and referral channels

· Knowledge of Child Development, Pediatrics, Developmental Disorders or Therapy Services will be an added advantage

· Strong follow-up skills and ability to work in a high-activity Hospital setup.

Job Location

Apollo Child Development Centre, Kolkata

Pay: ₹22,000.00 - ₹24,000.00 per month

Work Location: In person

📌 Executive Secretary - Clinic Operations & Patient Coordination (Kolkata)
🏢 NCDC
📍 Kolkata