Preparation and processing of monthly electricity and Diesel Generator (DG) bills.
- Reconciliation of meter readings with CRM and administrative records, including verification of sanctioned load as per A&A; documents. .
- Preparation and processing of Common Area Maintenance (CAM) bills on a quarterly basis.
- Tracking payments, updating bank statements, and sharing transaction details with the Chartered Accountant for bookkeeping.
- Maintaining updated Excel records of outstanding electricity, DG, and CAM dues.
- Updating CAM payment status in the MyGate system.
- Maintaining and updating owner and inventory records (name, PAN, contact details, alternate address) after property transfers in Excel and MyGate.
- Addressing email queries,
sending payment acknowledgements, and responding to resident concerns.
- Sending timely payment reminders before and after due dates.
- Executing utility payments including PSPCL main bills and water extraction challans.
- Processing approvals for interest waivers, bill corrections, and account amendments.
- Preparing debit and credit notes as required.
- Coordinating with internal teams to resolve billing and account-related issues.