Job Summary

We are looking for a detail-oriented and technically proficient ERP Executive to manage, support, and maintain the organization’s ERP system. The candidate will be responsible for ensuring smooth day-to-day ERP operations, supporting users, maintaining accurate data, coordinating with different departments, and working with ERP vendors/developers to resolve system-related issues.

Key Responsibilities

- Manage and monitor day-to-day operations of the ERP system.
- Provide ERP support and troubleshooting to users across departments.
- Create and maintain user accounts, roles, permissions, and access controls.
- Ensure accuracy and integrity of data entered into the ERP system.
- Coordinate with departments such as Finance, Sales, Purchase, Inventory, Quality, Production, HR, and Accounts for ERP-related requirements.
- Identify system issues and coordinate with ERP vendors/developers for timely resolution.
- Assist in ERP implementation, configuration, customization, and upgrades.
- Prepare and maintain ERP reports, dashboards, and MIS reports as required.
- Monitor data flow between different ERP modules and ensure smooth integration.
- Conduct user training and prepare user manuals/SOPs where required.
- Maintain documentation of ERP processes, configurations, issues, and resolutions.
- Support data migration, data cleaning, backups, and system audits.
- Identify opportunities to improve business processes through ERP automation.
- Test new ERP features, updates, and customizations before deployment.
- Ensure compliance with internal ERP policies, data-security requirements, and access controls.
- Provide regular reports to management regarding ERP performance, issues, and improvements.

Required Skills





- Good understanding of ERP systems and business processes.
- Strong knowledge of MS Excel and reporting/MIS.
- Good analytical and problem-solving skills.
- Ability to understand and troubleshoot ERP-related issues.
- Good communication and coordination skills.
- Ability to work with cross-functional teams.
- Knowledge of databases/SQL will be an advantage.
- Knowledge of ERP systems such as SAP, Oracle, Microsoft Dynamics, Tally, ERPNext, Odoo, or similar systems is preferred.
- Ability to document processes and prepare SOPs.

Educational Qualification

- Bachelor’s degree in Computer Applications, Information Technology, Computer Science, Business Administration, Commerce, or a related field.
- ERP/IT certifications will be an added advantage.

Experience

- 3-5 years of experience in ERP support, ERP administration, MIS, IT support, or a related role.
- Freshers with relevant ERP/IT knowledge may also be considered for junior positions.

Key Performance Indicators (KPIs)

- ERP system availability and smooth operation.
- Timely resolution of ERP-related issues.
- Accuracy and integrity of ERP data.
- User support and satisfaction.
- Timely generation of reports.
- Successful implementation of ERP improvements and automation.
- Reduction in manual processes and data-entry errors.
- Traceability from receiving to dispatch.

Personal Attributes

- Responsible and detail-oriented.
- Quick learner with a problem-solving mindset.
- Good organizational and time-management skills.
- Strong communication and interpersonal skills.
- Ability to work independently as well as in a team.
- Willingness to learn current ERP technologies and business processes.

Job Types: Full time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits

- Provident Fund

Work Location: In person

📌 ERP EXECUTIVE (Sahibzada Ajit Singh Nagar)
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📍 Sahibzada Ajit Singh Nagar