We are looking for an execution-focused E-Commerce & Marketplace Operations Manager to lead and scale our online presence. In this role, you will take full ownership of launching and growing our catalog across fashion marketplaces, with an immediate focus on onboarding and expanding on Myntra, as well as driving steady growth on our direct storefront.

Your mandate is to build a profitable digital channel: expanding our reach, maintaining disciplined advertising efficiency, and setting up rigorous cataloging and sizing processes to proactively keep return rates low

Key Responsibilities

- Marketplace Advertising: Run marketplace advertising independently by setting up campaigns, managing budgets, selecting high-intent keywords and product targets, adjusting bids, and optimizing performance across platform ad suites.
- Organic Visibility & SEO: Optimize product titles, descriptions, attributes, backend search terms, and category mapping to maximize marketplace discoverability and search ranking.
- Catalogues & Listings: Maintain accurate, complete listings, including high-resolution imagery, garment videos, detailed measurement guides, and precision size charts (3XL–11XL).
- Track Advertising Performance: Monitor and optimize advertising related metrics (such as ROAS, ACOS, TACOS, CPC, CTR, conversion rates), and cost per order to eliminate wasted ad spend.
- Analyse SKU & Returns Performance: Evaluate SKU-level performance across styles and sizes using sales, inventory, return rates, and margins to identify bestsellers to restock and slow movers to transparent.
- Improve Product Conversion: Monitor product page traffic, add-to-cart rates, pricing, promotional offers, and customer reviews to identify drop-offs and improve checkout conversion.
- Plan Sales & Inventory: Forecast channel demand and allocate inventory across platforms, styles,



and sizes to ensure core size availability while avoiding dead stock.
- Manage Launches & Promotions: Plan and execute seasonal product drops, promotional pricing, discount campaigns, and participation in major platform sales event. (e.g., Myntra EORS, festive sales).
- Work with the Founder: Work closely with the founder on growth strategy, while coordinating directly with marketplace KAMs to secure campaign placements and visibility banners.
- Track Channel Economics: Account for platform commissions, fulfillment fees, reverse logistics, advertising costs, and discounts to ensure healthy net margins.
- Reporting: Deliver clear weekly MIS reports detailing performance trends, paid vs. organic sales mix, operational bottlenecks, and next steps

Requirements & Qualifications

- Experience: 2 years of hands-on experience managing e-commerce seller portals and marketplace operations, preferably within fashion, apparel, or D2C brands.
- Platform Proficiency: Direct working experience managing backend panels on major Indian marketplaces (Myntra, Flipkart Seller Hub, Amazon Seller Central).
- Apparel & Fit Acumen: Practical understanding of apparel catalog management, sizing specifications, and how size-chart clarity directly affects fashion return rates.
- Ad & Margin Discipline: Hands-on experience setting up and optimizing on-platform ad campaigns with a focus on real cost efficiency rather than vanity metrics.
- Data & Panel Comfort: Proficient in MS Excel or Google Sheets to pull panel reports, analyze SKU performance, and run clean, actionable weekly tracking sheets.
- Execution & Communication: Highly organized, proactive in resolving marketplace tickets, and effective at coordinating with category managers and operations partners.

Pay: ₹35,000.00 per month

Benefits

- Flexible schedule

Work Location: Hybrid remote in Patna, Bihar

📌 E-Commerce & Marketplace Operations Manager (Patna)
🏢 Tier Two Capital
📍 Patna