27 Sep
|
Noah Sports Private
|
Bengaluru
27 Sep
Noah Sports Private
Bengaluru
E-Commerce Manager – Shopify Company: Noah Sports Private Limited | Location: Bengaluru Experience: 3 years | Department: E-Commerce / Online Sales Role Purpose Own the end-to-end Shopify e-commerce business , driving online sales, profitability, customer experience and continuous improvement across Tennis, Badminton, Padel, Pickleball, Squash and other sporting-goods categories.
Key Responsibilities · Shopify &
- Website: Manage Shopify store, product catalogue, collections, merchandising, pricing, promotions, apps, integrations, website performance and technical issues. · E-Commerce Operations: Own the complete order lifecycle; coordinate inventory, warehouse, logistics and customer service; monitor fulfilment, returns, refunds, cancellations and customer issues. · Product &
- Merchandising: Manage assortment, product launches, categorisation and product content; analyse SKU/category performance and identify cross-sell, upsell and assortment opportunities. · Sales &
- Commercial Performance: Own Shopify revenue and commercial targets; monitor sales, AOV, gross margin/profit, pricing, promotions, conversion and customer retention; identify growth and profitability opportunities. · Marketing &
- Conversion:
Coordinate with internal/agency teams on Google, Meta, SEO and campaigns; manage promotional calendar, landing pages and conversion optimisation initiatives. · Analytics &
- Reporting: Monitor and report revenue, orders, margin, AOV, conversion, traffic, category/SKU performance, customer metrics, inventory, returns and campaign ROI/ROAS; provide actionable recommendations to Management. Cross-Functional Ownership Work closely with Management, Marketing, Purchasing, Warehouse, Customer Service, Finance and Technology/Vendors , driving issues to closure rather than merely coordinating between teams.
Key Requirements Robust hands-on Shopify and e-commerce experience, analytical/Excel skills, knowledge of GA4, SEO, Google Merchant Center and conversion optimisation, with strong problem-solving, communication and execution skills. Sporting-goods e-commerce experience is preferred. Key KPIs Revenue &
- Sales | Gross Margin/Profit | AOV | Conversion | Customer Retention | Order Fulfilment | Stock-outs | Catalogue Accuracy | Traffic | Campaign ROI/ROAS
📌 E-Commerce Manager (Bengaluru)
🏢 Noah Sports Private
📍 Bengaluru