Job Purpose To manage and coordinate the day-to-day operations of UAE e-commerce marketplaces, ensuring accurate product listings, smooth order processing, effective coordination with the warehouse team, and timely resolution of marketplace-related issues.
Key Responsibilities
- Manage day-to-day operations of UAE e-commerce marketplaces and ensure smooth business operations.
- Create, update and maintain product listings, ensuring product information and related details are accurate and up to date.
- Monitor and manage orders, including cancellations, returns, refunds and product removals across marketplaces.
- Coordinate with the UAE warehouse team to ensure smooth order processing and timely fulfilment of customer orders.
- Handle marketplace/vendor account-related cases, including follow-ups, issue resolution and reconciliation of relevant transactions/data.
- Maintain proper documentation and records related to e-commerce operations,
marketplace activities and business transactions.
Required Skills
- Good knowledge of e-commerce marketplace operations.
- Strong skills in MS Office and Google Sheets.
- Good analytical and reconciliation skills.
- Positive coordination and follow-up abilities.
- Attention to detail and accuracy.
- Good communication and interpersonal skills.
- Ability to manage multiple tasks and meet deadlines.
- Problem-solving ability in handling marketplace-related issues.
Educational Qualification Any Degree from a recognized institution.
Experience
Minimum 2 years of relevant experience in e-commerce operations, marketplace management, online sales operations or a related field.